Senior Executive Assistant

Depop • New York, NY

15d • Hybrid

About The Position

Depop is seeking a proactive and diligent Senior Executive Assistant to provide comprehensive support to two US-based Executives: the Interim CMO and the VP Customer Experience. Both executives are part of the Executive Team and based in New York. The role reports to the VP Customer Experience, requiring close collaboration with both executives to manage priorities and daily needs. A key aspect of this role involves leading the effort to ensure a consistent and cohesive employee engagement experience for the executives' teams across London, the US, and remote locations, in partnership with the Internal Comms and Workplace teams in London. This is a hands-on position focused on ensuring the executives' days run smoothly, optimizing their time through effective calendar and diary management, and enabling the team to focus on business growth. The Senior EA will exercise impeccable judgment and discretion, becoming an invaluable support. For the New York office, this role is crucial in maintaining a positive and welcoming environment for staff and visitors, coordinating team events and 'Vibes' for the US team, and fostering a supportive and inspiring atmosphere aligned with Depop's values and mission. The ideal candidate is detail-oriented, highly organized, collaborative, creative, and adaptable in communication style.

Requirements

• Experience as an Executive Assistant, partnering with Executive Team members and working with global / distributed teams.
• Willingness to accommodate UK working hours alongside US leadership team.
• Hands-on experience of diary and inbox management for a C-Level professional or VP+.
• Mac-literate with a good knowledge of G-Suite and Slack.
• Highly professional, dependable and discrete with excellent judgement.
• Ability to travel to the NY office regularly/as needed.

Nice To Haves

• Previous exposure to workplace experience, operations, facilities management is a bonus.
• Experience within a similar scale-up technology company or app is highly desirable.
• A keen interest and passion in sustainability and fashion resale is a plus!
• A people person who can adapt to different styles of working.
• An impeccably clear and professional communicator, comfortable with an informal environment but able to connect with external parties appropriately.
• A dedicated organiser and multi-tasker, you can manage your own time (and someone else’s) effectively and balance multiple competing priorities effortlessly.
• Pragmatic problem-solving skills, you don’t lose your cool under pressure and can quickly think of sensible solutions to a multitude of issues.
• Embrace change with a positive demeanour.
• Humble and comfortable with a wide range of daily tasks, with the ability to work flexibly regarding responsibilities and responsiveness.

Responsibilities

• Provide high-quality calendar and diary management, ensuring efficient scheduling, prioritization of meetings, and coordination across multiple time zones.
• Handle travel arrangements, both domestic and international, and manage related logistics such as itineraries and expenses.
• Act as a key point of contact for the Marketing Org and Customer Experience (CX) Org, flagging priority items, and safeguarding time through proactive planning.
• Coordinate and facilitate Marketing & CX rituals and attend Org/team meetings as needed, taking and circulating notes/actions, tracking follow-ups, and ensuring actions are completed.
• Collaborate with executives and wider Depop teams to assist with preparing materials for presentations, team updates, PR/event briefings, and monthly reports.
• Support the coordination of internal ceremonies & socials for both US & London based teams (including workshops, Quarterly Org All Hands, and cross-functional sessions) by handling invites, agendas, materials, and logistics.
• Partner closely with the wider EA team to ensure aligned support across leadership, including occasional coverage for other Executives due to EA leave.
• Remain flexible and proactive, contributing wherever needed, understanding that responsibilities may evolve based on business needs.
• Act as the main point of contact and coordinator for visitors to the New York office and also NY/US team visits to London.
• Partner closely with the Internal Comms team to supervise the NY workplace experience, ensuring team events and activities are thoughtfully planned and delivered, and consistent with the London team experience.
• Cultivate an engaging and dynamic environment & culture for NY office employees (including coordinating space bookings, and ensuring rooms are set up with the appropriate layout, signage, materials & refreshments in advance.).

Benefits

• Choice of two medical plans covered by United Healthcare - HDHP/HSA or PPO + FSA, Dental & Vision
• Health Benefit Resources via Sequoia App, One Medical and Health Advocate
• Access to additional programs - Headspace Meditation, Legal Shield, and our Employee Assistance Programme (EAP)
• Disability and Critical Illness Insurance (UNUM)
• 401(k) Retirement Savings
• 22 days annual leave + public holidays
• 1 company-wide day off per quarter
• Impact hours: up to the equivalent of 2 days additional paid leave per year to volunteer.
• Ability to work abroad for 4 weeks per year
• 18 weeks of paid parental leave for full-time regular employees
• Shared parental leave, and paid emergency parent/carer leave
• Twice yearly development chats and yearly performance reviews
• Learning budget
• Upskilling our employees with company wide training workshops, materials and resources
• Life Insurance (financial compensation of 2x your salary)
• 401(k) Retirement Savings Plan
• Special milestones are celebrated with gifts and rewards!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed