Senior Executive Assistant to the General Manager

The Yale Club of New York City•New York, NY

3d•Onsite

About The Position

The Yale Club of New York City is seeking a highly organized and proactive Senior Executive Assistant to support the General Manager/Chief Operating Officer. This role provides high-level executive support while assisting with strategic initiatives, special projects, executive communications, and cross-departmental coordination. The ideal candidate is resourceful, detail-oriented, and capable of managing multiple priorities in a fast-paced hospitality environment while maintaining discretion and professionalism.

Requirements

Bachelor's degree in business administration, hospitality management, or a related field preferred.
Proven experience in an administrative support role, preferably in a hospitality or membership club environment.
Strong organizational skills with the ability to multitask and prioritize tasks effectively.
Experience supporting C-suite or senior executives preferred.
Strong project management, prioritization, coordination, and follow-through skills, with the ability to manage multiple projects, deadlines, and competing priorities in a fast-paced environment.
Experience preparing executive-level presentations, reports, and meeting materials.
Experience in hospitality, private clubs, membership organizations, or similar service environments preferred.
Familiarity with board/governance support is a plus.
Excellent verbal and written communication skills, with a high level of attention to detail.
Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook), Northstar or similar Club Management Systems, AI and other relevant software applications.
Ability to work independently with minimal supervision and collaborate effectively as part of a team.
Ability to manage confidential and sensitive information with discretion and sound judgment.
Must maintain flexibility to work evenings and weekends as required to support business operations and organizational needs.
Must be available for occasional light travel as needed.

Nice To Haves

Bachelor's degree in business administration, hospitality management, or a related field.
Experience supporting C-suite or senior executives.
Experience in hospitality, private clubs, membership organizations, or similar service environments.
Familiarity with board/governance support.

Responsibilities

Provide high-level executive support to the General Manager, including oversight of calendar, scheduling, and travel priorities.
Prepare materials and documentation in support of executive priorities and communications.
Support the General Manager/COO in managing strategic initiatives, annual priorities, and organizational projects.
Manage and coordinate executive communications, ensuring timely follow-up, alignment across stakeholders, and continuity on key priorities.
Track progress on strategic plans, project timelines, and deliverables.
Coordinate cross-functional initiatives with department leaders and monitor status updates for executive review.
Prepare executive presentations, briefing materials, dashboards, and reports to support decision-making.
Coordinate executive meetings, leadership sessions, and special projects, including logistics, preparation of materials, and tracking of action items.
Maintain executive office records, files, reports, and confidential documentation, ensuring accuracy, organization, and accessibility.
Handle confidential information with discretion and maintain a high level of professionalism and confidentiality at all times.
Support special projects and other duties as assigned by the executive team.
Maintain familiarity with Council and committee processes and provide backup support for governance-related administrative functions as needed to ensure continuity of operations.