Senior Executive Assistant

Santander Bank•New York, NY

22d•Onsite

About The Position

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make The Senior Executive Assistant provides high caliber administrative support to two C-level executives, allocating roughly equal time and attention to each. This role manages complex schedules, coordinates sensitive communications, and anticipates the needs of highly visible leaders. It also offers light-touch support for visiting C-suite executives in the New York office, ensuring a seamless onsite experience. The Senior Executive Assistant exercises judgment, discretion, and initiative at all times. Responsibilities include preparing and releasing executive correspondence, managing competing priorities across multiple executives, compiling departmental information, and serving as a trusted liaison with internal and external senior stakeholders.

Requirements

Five or more years of executive assistant experience supporting senior-level leadership in a corporate environment.
Exceptional interpersonal and communication skills, both written and verbal.
Ability to operate with tact, diplomacy, and confidence when interacting with internal and external senior stakeholders.
Proven capability to manage multiple priorities, meet tight deadlines, and operate independently with minimal guidance.
Strong organizational, planning, and time management skills with a focus on accuracy and follow-through.
High proficiency in Microsoft Office, including advanced skills in Outlook calendar management, Excel, Word, and PowerPoint.
Demonstrated ability to manage sensitive information with discretion and maintain strict confidentiality.
Professional maturity, judgment, and the ability to anticipate executive needs proactively.
Strong problem-solving skills and a positive, adaptable approach to shifting priorities.
Proven ability to apply independent judgment when addressing routine inquiries or unexpected changes.
Self-starter with a high sense of ownership, reliability, and initiative.

Nice To Haves

Bachelor's degree in Business Administration or a related field, or equivalent work experience.
Experience supporting multiple senior executives simultaneously.
A demonstrated history of success in fast-paced, high-expectation environments.
Familiarity with enterprise systems, collaboration tools, and corporate travel platforms.

Responsibilities

Manage sophisticated calendars for two C-level executives, including scheduling appointments, meetings, conferences, and offsite engagements across time zones.
Coordinate meeting logistics, materials, and presentations for executive leadership sessions, quarterly meetings, and offsite retreats.
Provide light-touch support to visiting C-level leaders, including arranging lunch orders, securing meeting space, and serving as a welcoming onsite contact.
Screen and prioritize incoming calls, emails, and messages; respond to routine inquiries and route communications appropriately.
Arrange domestic and international travel itineraries, prepare travel documentation, process expense reports, and reconcile corporate card transactions promptly.
Record and transcribe minutes for senior leadership meetings and subcommittees, including tracking and driving follow-up actions.
Support the executives in preparing briefing materials, coordinating follow-ups, and maintaining visibility across key initiatives.
Provide general administrative support to senior team members as needed, ensuring smooth operations across a fast-paced environment.
Handle confidential information with discretion and maintain high professional standards in all interactions.