Senior Executive Assistant (Mayor's Office)

City of ApopkaApopka, FL
Onsite

About The Position

This position is responsible for complex executive level administrative work to include managing complex schedules, sensitive/high profile information, budgetary and financial reports, special projects, and calls/communications for senior level executive positions within the City. Functions as liaison between executive and other internal and external constituents, elected officials, stakeholders, and the public. Provides high-level administrative support to ensure executive-level efficiency and accuracy. This position is managed by the assigned City executive. City executives served: Mayor, City Administrator, Police Chief, Fire Chief.

Requirements

  • Knowledge of City and department policies, procedures, and operations.
  • Knowledge of public administration operations and practices.
  • Knowledge of standard word processing formats to include letters, memorandum, press releases, and reports.
  • Knowledge of timekeeping processes and policies, including Paid Time Off (PTO), Worker's Compensation, Family Medical Leave Act, etc.
  • Knowledge of basic math principles and budgeting.
  • Skilled in the operation of office equipment to include computers, network phones, copiers, and fax machines.
  • Skilled in the operation of office software to include Microsoft Office, virtual meeting software, enterprise/database software, etc.
  • Skilled in time management, multitasking, organization, thoroughness, and accuracy.
  • Skilled in interpersonal communication to ensure effective communication is provided on all interactions.
  • Ability to work independently with initiative and focus.
  • Ability to read, analyze, summarize, and/or prepare a variety of reports including government regulations, City resolutions and ordinances, budgets, technical procedures/reports, and policies.
  • Ability to exercise good judgement in the prioritization of work/appointments, time management, and organization.
  • Ability to handle interactions with the public with courtesy and good judgement.
  • Ability to identify problems and provide recommended solutions.
  • Ability to work through tense and difficult situations surrounding public discourse/issues with tact and professionalism.
  • High School Diploma or equivalent
  • Five (5) years of progressive experience in administrative work.
  • Valid Florida driver's license.
  • An equivalent combination of education and experience may be considered, provided that the education and experience is in a relevant and related field.

Nice To Haves

  • Associate's degree in public administration, business, or related field.
  • Notary Public certification
  • Prior government experience
  • Budgeting and payroll experience

Responsibilities

  • Responsible for the general office management of the assigned executive office.
  • Represents executive when screening calls/emails and responding to inquiries from elected officials, government agencies, staff members, and the general public.
  • Receives and evaluates sensitive/high-profile issues, files, and reports, and provides recommendations to supervisor on next steps based on established policies and procedures.
  • Coordinates special projects, events, and completes special assignments, often involving sensitive/confidential information or coordination with outside organizations/agencies.
  • Develops draft department budget(s) for review by executive and monitors department expenses throughout the year.
  • Maintains executive's calendar, to include scheduling appointments and meetings to ensure efficiency and priority.
  • Performs executive level administrative duties to include preparing staff reports and documents for City Council meetings/workshops, taking meeting notes during executive level meetings, maintaining executive files and records, composing letters of correspondence, drafting responses to inquiries, etc.
  • Responsible for analyzing documents and conducting research on highly sensitive subject matter and providing summaries of data along with recommendations to the executive.
  • Monitors media, communications, public comments, and other public information to identify and recommend solutions to high-profile issues or incidents.
  • Coordinates executive's travel arrangements, travel requests, and reimbursement forms.
  • Prepares purchase requisitions, reimbursement forms, and invoices received for review and approval by the executive.
  • Develops and prepares a variety of public information material to include media/press releases, social media posts, community newsletters/blogs, etc.
  • Performs function of payroll custodian for assigned department, to review staff timesheets and resolve timesheet issues.
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