Senior Event Operations Manager

Oscar Health•New York, NY

34d•Hybrid

About The Position

This role sits within the Event Marketing Center of Excellence and is principally accountable for supporting internal stakeholders in the organization and delivery of assigned event programs as well as the creation of enablement materials for self-service event delivery. This role works independently to provide project and program management services to cross-organizational marketing partners and agency vendors.

Requirements

8+ years of experience planning and executing event marketing programs
Bachelor’s degree in a related field (event management, hospitality, technical theatre, marketing, communications, business, or similar).

Nice To Haves

Strong expertise in managing the delivery of multiple event operations functional areas (e.g., sourcing, space planning, venue management, vendor management, food and beverage, budgeting, risk management and compliance, accessibility, health and safety, atmospheric design, etc.)
Experience planning events across a wide variety of formats (e.g., hospitality programs, ancillary events, tradeshows, and corporate meetings)
Extensive experience in project management, demonstrating the ability to multi-task, quickly shift priorities, and proactively resolve challenges while operating with minimal supervision
Experience delivering events in-house at a brand or corporation
Certified Meeting Professional (CMP) designation
Experience with field marketing and the design and operationalization of field or regionally-aligned marketing and event programs
Team player with strong interpersonal and communication skills; ability to work with various groups across the organization and adept at stakeholder management
Knowledge of various marketing and workplace productivity technologies and experience leveraging artificial intelligence to optimize the design and delivery of work product

Responsibilities

Serve as a project manager for assigned event programs, ensuring timely and effective delivery, by tracking deliverables, managing stakeholders and communications, and providing event operational expertise throughout the process
Coordinate with internal stakeholders and external agencies in support of event delivery, managing functional areas including but not limited to: venues, hotels, contractors, audio/visual and production, food and beverage, temporary staffing, health and safety, accessibility, environmental design and transportation
Create scalable mechanisms and playbooks that enable stakeholders to successfully self-service the organization and execution of events in a matrixed organization, including through the development and delivery of written and visual training materials
Assist in developing budgets, prepare regular reporting, and oversee measurement of assigned programs
Act as strategic advisor to internal stakeholders, providing advice and support in all areas of event delivery
Compliance with all applicable laws and regulations
Other duties as assigned