Event Operations Manager

Outside Scoop • Peoria, AZ

1d • Onsite

About The Position

The Outside Scoop is a small-batch, from-scratch ice cream company based in Peoria, AZ, serving the greater Phoenix Metro area through mobile trucks, corporate events, catering, fundraising partnerships, and a wholesale freezer program. We’re a community-first business built on relationships with our clients, our partners, and the neighborhoods we serve. We’re growing and we need someone who thrives on making connections, building trust, and showing up for people. If you’re outgoing, driven, and excited about being the face of something real, this is the role for you. We’re actively working toward our first brick-and-mortar location in the Phoenix Metro area, and the right person in this role will have a hand in making that happen.

Requirements

• A self-starter who takes initiative without waiting to be told. You see what needs to happen and you make it happen
• A communicator. You keep people informed, follow through on what you say, and don’t let things fall through the cracks
• Someone who wants to help build something. You’re energized by growth, not intimidated by it
• Highly organized with the ability to juggle multiple priorities: events, people, logistics, and details all at once
• 2+ years in operations, event coordination, team leadership, or a similar role, and comfortable with basic admin tools like scheduling software and spreadsheets
• A genuine people person who takes pride in the community.
• Valid driver’s license and reliable transportation required

Responsibilities

• Coordinate and support all events: scheduling, paperwork, setup, and post-event follow-up
• Manage crew scheduling and hours tracking
• Oversee cash box management, inventory updates, and daily temperature logs
• Ensure trucks and equipment are event-ready and properly stocked
• Keep digital menus and A-frame signage current and accurate
• Coordinate hiring and onboarding for crew positions
• Serve as the primary point of contact for drivers, scoopers, and event staff
• Set the tone for professionalism and customer experience at every event
• Build and maintain relationships with community partners, corporate clients, and event organizers
• Conduct pre- and post-event outreach
• Support fundraising programs and wholesale freezer partnerships

Benefits

• $48,000–$52,000 base salary, depending on experience
• Performance bonus eligible, paid end of season based on individual and business performance
• Mileage reimbursement at the current IRS rate for all business-related driving
• Pre-approved business expense reimbursement
• Opportunity to grow with a business that’s actively expanding across the Phoenix Metro area

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed