Senior Event Operations Lead , Strategic Events and Executive Programs

Amazon • Seattle, WA

2d • Onsite

About The Position

Amazon Ads’ Global Strategic Events (STEEP) team is seeking a strategic and results-driven Event Operations Lead to own critical workstreams across our growing portfolio of marquee live, virtual, and hybrid events. This role is central to delivering on our strategic goals year over year — with ownership spanning four key areas: measurement and analytics, event operations, registration, and general event production. You will drive standardized processes, lead data-informed decision-making, and ensure every customer touchpoint reflects the high bar Amazon Advertising sets for its events. This is a high-visibility individual contributor role reporting within the Global Strategic Events team. The ideal candidate is a self-starter who operates with autonomy, influences without authority, and brings the strategic mindset and operational rigor needed to lead complex, cross-functional workstreams in a fast-paced environment. You will own outcomes — from building event measurement frameworks and leading registration tool implementation to drafting communications for tentpole events like Cannes Lions, CES, and Super Bowl. If you are energized by building scalable systems, driving operational excellence, and raising the bar on every event you touch — we want to hear from you.

Requirements

• 5+ years of program or project management experience
• Experience leading cross-functional projects and managing large, complicated programs
• Experience in data analysis, with the ability to interpret and draw insights from data to inform decision-making processes
• Experience managing and negotiating contracts and vendor relationships
• Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks
• Experience working cross functionally across several teams
• Experience working with multiple stakeholders at various levels and in different locales to drive alignment
• Proven ability to build and implement scalable operational processes and standard templates
• Experience with event registration tools and onsite registration operations
• Strong verbal and written communications skills, including experience drafting external-facing event communications

Nice To Haves

• Experience using Salesforce or other CRM tools
• Background in the technology industry, digital marketing, or a global consumer brand
• Familiarity with event registration tools and reporting infrastructure
• Experience supporting or leading communications for high-visibility, large-scale events (10,000+ attendees)

Responsibilities

• Own the development, implementation, and ongoing tracking of event KPIs and measurement frameworks across the event portfolio
• Lead data visualization and deliver insights for event recaps and business reviews
• Build, maintain, and integrate Salesforce Marketing Promotions
• Drive process development and lead operational workstreams in partnership with the broader events team
• Identify, evaluate, and implement AI tools and automation solutions to scale operations
• Lead hotel room block management, transportation, and end-to-end logistics coordination for events
• Own registration strategy and execution for a defined set of STEEP events, serving as the dedicated registration lead for those programs
• Lead onsite registration operations at assigned events
• Drive implementation and integration of new registration tools, including template development and reporting infrastructure, in close partnership with the Senior Registration Lead
• Lead drafting and delivery of communications for tentpole events including CES, Super Bowl, and Cannes Lions
• Own event champion program coordination and execution
• Oversee team inbox and Slack channel management to ensure timely responses and follow-through

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed