Events and Programs Assistant

SJSU Student Union • San Jose, CA

3d

About The Position

The Student Union, Inc. is 501(c)(3) nonprofit auxiliary that maintains three major facilities at San Jose State University in downtown San Jose, California. These facilities include the Diaz Compean Student Union Building, the Provident Credit Union Event Center, and the Spartan Recreation and Aquatic Center. The Student Union, Inc. functions as part of the Student Affairs Division on campus, and is governed by a Board of Directors made up of a student majority, faculty, and administrators. Mission The Student Union, Inc. of San Jose State University supports the development, growth, and well-being of students and the campus community by providing diverse programs, desired services, and quality facilities to enhance the collegiate experience. Job Summary Under the direct supervision of the Manager of Events and Programs, the Events and Programs Assistant supports the planning, organization, execution, and assessment of campus-wide events, ensuring smooth operations through tasks such as equipment set-up, customer service, and facility supervision. This role fosters an inclusive environment, enforces policies, and participates in meetings, training, and additional duties as needed.

Requirements

• Maintain a minimum GPA of 2.0 or higher
• Must be a matriculated SJSU student and continuously enrolled at least half-time during the academic term. Half-time is defined as follows: Enrollment Status Half-time Units Undergraduate and Post baccalaureate Students 6.0-8.0 hours/semester
• Must be detail-oriented, organized, and have excellent communication skills
• Must possess the ability to set and meet deadlines and manage multiple tasks at a time

Nice To Haves

• Current enrollment in Hospitality, Tourism, and Event Management or other applicable fields of study.
• Previous customer service and event management experience is preferred.

Responsibilities

• Assist in the planning, organization, and execution of campus-wide events and activities including but not limited to, loading/unloading, set-up/tear down of equipment, check-in process, safety awareness, accident reporting, supervision of facilities and participants, general clean up, and handling complaints/suggestions
• Build an inclusive, welcoming environment while providing excellent customer service for attendees of Student Union events and programs
• Communicate effectively with all staff and patrons
• Enforce facility rules, regulations, policies, and procedures
• Knowledge of and participation in emergency protocols and procedures
• Sit on and attend meetings for one committee internal to the Events and Programs team
• Complete a self-evaluation each semester
• Attend scheduled staff meetings, training sessions, and workshops
• Support the Information Center by working at least 1 Information Center shift per week
• Perform additional duties as assigned

Benefits

• This position is employed through the Student Union at San Jose State University which offers employees to receive 40 hours of sick pay during the calendar year.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees