Senior Event Manager

Fiserv•New York, NY

1d•$108,000 - $172,800•Onsite

About The Position

As a Senior Event Manager, Global Events, you will lead the planning and execution of client-facing events that strengthen brand presence, deepen client engagement, and support business goals across Fiserv. You will partner with leadership, sales, business units, and centers of excellence to deliver in-person experience that align with event strategy, brand standards, and measurable outcomes. What you’ll do: Lead end-to-end planning and execution of client-facing events, including budgeting, venue selection, vendor management, on-site operations, and post-event follow-up Develop and implement event strategies that align with business objectives, brand priorities, and client engagement goals across in-person format. Partner with centers of excellence and cross-functional teams to coordinate content, creative, event technology, communications, and hospitality elements within the overall event strategy Manage agency and vendor partners to deliver event components on time, within budget, and in alignment with brand standards and operational requirements Collaborate with leadership, sales, business segments, and other stakeholders to define event objectives and tailor experiences for clients and prospects Drive client engagement through sponsorship activations, hospitality programs, and event experiences designed to strengthen relationships and support business development Measure event performance using attendance, engagement, lead tracking, and post-event feedback data, and provide recommendations to improve future programs Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Requirements

6+ years of experience in corporate events, hospitality, or event marketing managing client-facing programs from strategy through execution
Experience managing event budgets, venue sourcing, contract coordination, vendor relationships, and on-site event operations
Experience partnering with cross-functional stakeholders to deliver event programs aligned to business objectives and brand standards
Experience using event technology platforms for meeting management, lead tracking, audience engagement, registration, or related event operations
Experience analyzing event performance data and using insights to improve event strategy, client engagement, and operational execution
Bachelor’s degree in hospitality management, marketing, or a related field

Nice To Haves

Experience working with agency partners in a matrixed corporate environment
Experience supporting events for financial services, payments, or commerce-related businesses

Responsibilities

Lead end-to-end planning and execution of client-facing events, including budgeting, venue selection, vendor management, on-site operations, and post-event follow-up
Develop and implement event strategies that align with business objectives, brand priorities, and client engagement goals across in-person format.
Partner with centers of excellence and cross-functional teams to coordinate content, creative, event technology, communications, and hospitality elements within the overall event strategy
Manage agency and vendor partners to deliver event components on time, within budget, and in alignment with brand standards and operational requirements
Collaborate with leadership, sales, business segments, and other stakeholders to define event objectives and tailor experiences for clients and prospects
Drive client engagement through sponsorship activations, hospitality programs, and event experiences designed to strengthen relationships and support business development
Measure event performance using attendance, engagement, lead tracking, and post-event feedback data, and provide recommendations to improve future programs

Benefits

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental, caregiver, and military leave.