Senior Event Experience Manager - New York Hilton Midtown
About The Position
The New York Hilton Midtown is seeking a Senior Event Experience Manager to join their team. This hotel boasts 1,878 guestrooms and 150,000 square feet of event space, including 49 meeting rooms and a large ballroom, making it suitable for major conferences and upscale events. The ideal candidate will be an experienced hotel event professional with at least two years of event planning and execution experience, specifically managing large-scale programs (500+ attendees) for high-profile clients. Essential qualifications include experience in unionized environments, strong communication and organizational skills, and the ability to deliver exceptional event experiences. The role requires full availability to adjust work hours, including weekends and holidays, for client engagement, though it primarily operates within business hours Monday-Friday.
Requirements
- Minimum of two years of event planning and execution experience.
- Proven track record of managing large‑scale programs of 500+ attendees for notable, high‑profile clients.
- Experience working within union properties or unionized environments is essential.
- Demonstrate exceptional communication and organizational skills.
- Ability to deliver elevated event experiences that align with both client expectations and hotel standards.
- Thrive in fast‑paced, high‑stakes settings.
Responsibilities
- Responsible for the successful execution of written sales & catering agreements for large-scale and complex full-service meetings, conventions, and events, as well as execution of all-sized room blocks, catering events, and events as assigned.
- Maintains liaison between the customer and their representatives and the Hotel by directing each hotel department as to their specific role in the pre-planning and execution on-site.
- Maximizes revenues and controls expenses through effective negotiation of prices, services, upselling, and accurate forecasting.
- Responsible for the direction of all catered events in partnership with Event Operations staff.
- Responsible for the successful execution of the event and customer satisfaction to ensure the customer remains loyal and books future business with the hotel/company.
Benefits
- Access to pay when you need it through DailyPay
- Medical Insurance Coverage – for you and your family
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
- 401K plan and company match to help save for your retirement
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
501-1,000 employees
