Senior Escrow Specialist (Full Time) - Plano Ops

PROSPERITY BANK • Plano, TX

1d • Onsite

About The Position

Responsible for oversight of 3rd party insurance and tax vendor and all tasks surrounding escrow.

Requirements

• Minimum 3 years consumer and commercial loan experience required
• Must possess very detailed organizational skills and the ability to multi-task job duties
• Ability to read, interpret, and respond professionally to internal and external customer correspondence
• Ability to speak effectively and clearly in response to internal and external customer requests and inquiries
• Ability to calculate figures and amounts, such as discounts, interest, commissions, and percentages
• Must possess the ability to apply basic concepts of algebra
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations
• Ability to apply logical or scientific thinking to define problems, collect data, establish facts and draw conclusions
• Able to interpret a variety of technical instructions and can deal with multiple variables
• Ability to compute discount, interest, profit, and loss; commission markup and selling price; and ratio, proportion, and percentage
• Able to perform very simple algebra
• Ability to read periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias
• Ability to prepare business letters, proposals, summaries, and reports using prescribed format and conforming to all rules of punctuation, grammar, diction, and style
• Ability to conduct training, communicates at panel discussions, and make professional presentations

Nice To Haves

• Associates degree or equivalent from college a plus

Responsibilities

• Sets up escrow buckets for all consumer and commercial loans in the Core system
• Provides oversight of 3rd party insurance and tax vendor
• Reviews and clears any exception items received by vendors
• Review coming due and exception reports
• Completes review of letters the tax and insurance vendors sends
• Performs yearly escrow analysis and ensures analysis is completed within RESPA guidelines
• Reviews and validates all overages and shortages on escrow analysis
• Ensures all escrow overages are mailed within RESPA guidelines
• Completes research on any requests sent by the branches, call center or other internal departments
• Researches and responds to all inquiries received through the Escrow Mailbox
• Pays all premiums associates with insurance, tax or PMI invoices
• Reviews loan balances monthly to ensure PMI is removed per FHA and CFPB guidelines
• Responsible for the endorsements, monitoring of repairs and inspections for Loss Drafts accounts
• Research and resolution for tax suits received
• All other tasks as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees