Senior Escrow Product Manager

M&T Bank

18h•$107,500 - $179,100•Onsite

About The Position

M&T Bank is seeking a strategic and execution-oriented Escrow & Virtual Account Management (VAM) Product Manager to lead the growth, modernization, and commercialization of our escrow and virtual account solutions. This role is responsible for defining product strategy, delivering new capabilities, managing the product roadmap, and ensuring that M&T's escrow and VAM offerings meet the evolving needs of commercial clients across multiple industry segments. The successful candidate will combine deep product management expertise with strong commercial banking knowledge to deliver differentiated solutions for clients requiring fund segregation, reconciliation, liquidity optimization, and operational efficiency. This position serves as the central point of accountability across Product, Technology, Operations, Risk, Legal, Treasury Management, and Sales teams to successfully design, launch, and enhance escrow and virtual account solutions.

Requirements

Bachelor’s degree
7 years’ proven product management experience in commercial banking, treasury management, liquidity solutions, or payments.
OR in lieu of a degree, A combined minimum of 11 years’ higher education and/or work experience, including a minimum of 7 years Proven product management experience in commercial banking, treasury management, liquidity solutions, or payments.

Nice To Haves

Experience with Escrow services
Virtual Account Management
ZBA and Sweep solutions
Treasury Management platforms
ERP integrations
Commercial deposit products
Knowledge of commercial real estate, property management, legal trust, and fund administration workflows
Proven experience launching and commercializing new banking or fintech capabilities.
Experience managing cross-functional product delivery initiatives.
Strong understanding of commercial deposit and liquidity products.
Demonstrated ability to create product roadmaps and business cases.
Experience working with Technology, Operations, Risk, and Sales organizations.

Responsibilities

Develop and execute the strategic roadmap for Escrow and Virtual Account Management solutions.
Identify emerging client needs, industry trends, competitive threats, and fintech opportunities.
Define product positioning and value propositions across Commercial Banking, Business Banking, and specialized vertical markets.
Establish multi-year product vision aligned with M&T's deposits, liquidity, and treasury management strategies.
Build business cases, secure funding, establish success metrics, and manage prioritization.
Partner with Technology and Agile delivery teams to execute product initiatives.
Drive capabilities such as: Self-service virtual account administration, Virtual account-to-physical account reconciliation, Enhanced reporting and analytics, Treasury workstation and ERP integrations, API connectivity, Automated funding and sweeps, Real-time payments and liquidity functionality.
Design product strategies tailored to the unique needs of distinct customer segments, including: Commercial Real Estate, Property Management, Attorney Trust Accounts, Municipal Escrow, 1031 Exchange Intermediaries, Funeral Escrow Providers, Leasing & Security Deposit Providers, Large Corporate Treasury Organizations, Franchise and Multi-Entity Businesses.
Lead the evolution of M&T's Virtual Account Management platform.
Design virtual account hierarchies and account structures.
Define cash concentration and fund segregation models.
Support treasury visibility and liquidity optimization.
Develop reporting and reconciliation frameworks.
Build client-controlled virtual account administration capabilities.
Enhance integration with Treasury Center, APIs, ERP platforms, and treasury workstations.
Support real-time information delivery and account governance.
Partner with Treasury Management, Sales, Segment Management, and Marketing teams to drive product adoption.
Develop pricing, packaging, and go-to-market strategies.
Create sales enablement materials and client-facing value propositions.
Support large prospect opportunities and strategic client engagements.
Ensure products operate within all regulatory, legal, and risk management requirements.
Partner with Legal, Compliance, Operations, and Audit functions.
Drive operational efficiency and scalability.
Identify process improvement opportunities that enhance both client and employee experiences.