Escrow Manager

Parkway Title•Dallas, TX

About The Position

The Escrow Manager is responsible for overseeing the branch and ensuring that all parties are kept informed during the closing process. The Manager will provide expertise to our builder partner while ensuring closings occur timely and accurately. The qualified individual will have a minimum of 5 years escrow officer experience along with 3+ years of prior supervisory and/or management experience.

Requirements

Excellent at managing multiple priorities to help teams actively progress on their deliverables.
Thorough knowledge of the use of technology and are not afraid to work in a primarily paperless environment.
Possess excellent communication skills (verbal & written) with both internal and external customers.
Ability to resolve escalated closing issues quickly and meet deadlines.
Able to calculate discounts, prorations, and commission splits accurately.
Exemplary organizational skills.
Detail oriented and precision focused.
Ability to drive results and work in an outcome driven environment.
Bachelor’s degree or equivalent combination of education and experience is required.
3+ years’ experience in handling closings, preferably in a builder environment.
A minimum of 3 years' experience managing a team.
Experience in managing closing workflows and processes that quickly move a file to closing.
Familiarity with various title policy forms and typical endorsements required and knowledge of builder residential purchase/resale transactions from receipt of contract through final disbursement and any post-closing items.
Experienced in monitoring a closing pipeline of residential homebuilder purchase and resale transactions to ensure Close of Escrow dates are met.
Clarify direction for team members by addressing obstacles hindering their ability in meeting deadlines.

Responsibilities

Ensure performance standards and closings dates are met.
Create a customer focused culture in a positive working environment.
Resolve escalated issues that can cause closing delays.
Obtaining all payoffs, taxes, and HOA dues. Prorating amounts correctly and collaborating with the title department to resolve title issues.
Preparing CD, Settlement Statements, and other closing documents.
Address inquiries from transaction participants in a timely manner.
Confirm closing dates, locations, and schedule signings.
Balancing and disbursing funds accurately and timely.
Perform other duties as needed or assigned.