Senior ERP Operations Team Lead

Nortek Air Solutions•Oklahoma City, OK

About The Position

Nortek Data Center Cooling, a Madison Industries company, is seeking a Senior Infor CloudSuite Industrial (CSI) Operations Lead to join their ERP Center of Excellence (COE). This role is crucial for enterprise ERP migrations and harmonization efforts across multiple business units. The position serves as the functional authority for Operational and Shop Floor execution capabilities within Infor CloudSuite Industrial SaaS, including Inventory, Manufacturing, Planning, Factory Track, and Warehouse Mobility. The Senior ERP Operations Team Lead will be responsible for driving standardization, governance, and scalable solutions as business units transition from legacy ERP systems to the CSI platform. This role requires close collaboration with Operations leadership, business unit stakeholders, and IT to ensure successful migrations while maintaining operational continuity and financial integrity. The company emphasizes creating a better tomorrow every day through energy-efficient and sustainable products, with a culture that is hands-on, collaborative, straightforward, and accountable. They offer a comprehensive compensation and benefits package, with benefits starting on day one, including Health, Dental, Vision, Life, STD, LTD, FSA, HAS, and a 401(k) Plan with company contributions. Other benefits include making NexGen Products, cooling data centers, an air-conditioned work environment, 401K match, and four weeks of vacation in the first year.

Requirements

8+ years of experience with Infor SyteLine / CloudSuite Industrial, including CloudSuite Industrial SaaS.
Proven experience leading or supporting ERP migrations for manufacturing and warehouse operations.
Experience working in an ERP COE, or shared services model.
Manufacturing industry experience supporting multi-site operations.
Deep understanding of CSI operational data structures and transaction flows.
Strong functional knowledge of Production, Inventory and warehouse management.
Strong analytical skills for operational data analysis and troubleshooting.
Experience with Infor OS, ION, and operational integrations.
Reporting experience with Power BI, Birst, etc.
Ability to lead migrations across diverse business units with differing maturity levels.
Strong stakeholder management and communication skills.
Comfortable driving adoption of mobile technologies on the shop floor and in warehouses.
High standards for documentation, governance, and operational discipline.
Bachelor’s degree in Operations Management, Supply Chain, Engineering, Information Systems, or related field, or equivalent experience.

Nice To Haves

Experience deploying CSI, Factory Track, and Warehouse Mobility across multiple sites.
Prior role as an Operations ERP Lead, Solution Owner, or COE Architect.
Experience integrating CSI with MES or third‑party WMS solutions.
APICS certifications (CPIM, CSCP) a plus.

Responsibilities

Serve as the CloudSuite Industrial Operations SME within the ERP COE.
Define and enforce enterprise standards for operational processes, Factory Track usage, and warehouse mobility.
Participate in COE governance forums, including solution design reviews, change control, and SaaS release planning.
Balance operational flexibility with COE goals for standardization, scalability, and mobility adoption.
Act as the Operations functional lead for ERP migrations of business units into CloudSuite Industrial SaaS.
Lead operational discovery and future-state design covering: Manufacturing processes, Inventory and warehouse execution, Shop floor data collection.
Own migration activities related to: Items, BOMs, routings, work centers, and resources, Inventory balances, locations, and warehouses, Factory Track configurations and transaction mappings.
Support testing, cutover, and post-go-live stabilization, including Factory Track and Warehouse Mobility scenarios.
Create reusable migration templates, checklists, and playbooks for future rollouts.
Own functional configuration for CSI SaaS Operational modules, including: Inventory Management, Bills of Material (BOM), Routings and Work Centers, Shop Floor Control, MRP / APS Planning, Purchasing and Supply Chain, Factory Track & Shop Floor Execution.
Serve as the COE functional lead for Infor Factory Track.
Ensure Factory Track configurations align with CSI production, inventory, and costing models.
Support deployment, testing, and stabilization of Factory Track during ERP migrations.
Partner with Operations leaders to improve shop floor visibility, accuracy, and adoption.
Serve as the functional owner for CSI Warehouse Mobility.
Ensure warehouse mobility solutions align with enterprise inventory and location strategies.
Support physical inventory accuracy initiatives and mobile enablement across sites.
Lead transition from paper or legacy systems to mobile-driven warehouse execution.
Act as a trusted partner to Operations, Manufacturing, and Supply Chain leadership.
Lead operational solution design that integrates core CSI, Factory Track, and Warehouse Mobility.
Translate operational requirements into scalable, mobile-enabled CSI SaaS solutions.
Provide clear guidance on standard vs site-specific configurations.
Provide senior-level support for complex production, planning, and inventory issues.
Troubleshoot issues spanning configuration, master data, shop floor execution, and warehouse mobility.
Partner with vendor technical resources and Infor Support for advanced issue resolution.
Establish documentation and knowledge assets for Operations, Factory Track, and Warehouse Mobility.
Govern operational KPIs and reporting related to operational excellence.
Ensure data integrity across CSI core modules, Factory Track, and mobile transactions.
Partner on integrations using Infor OS, ION, and APIs with MES, WMS, suppliers, and other operational systems.
Play a critical role in enterprise ERP migrations and transformation.
Long-term ownership of a modern CloudSuite Industrial SaaS, Factory Track, and Warehouse Mobility capabilities.
Opportunity to modernize shop floor and warehouse execution enterprise wide.
High-impact, permanent role with executive visibility.
Collaborative COE environment focused on scale, reuse, and excellence.