Senior ERP Business Analyst

Central Moloney•Pine Bluff, AR

13h•Onsite

About The Position

The Senior ERP Business Analyst is responsible for defining, designing, and supporting ERP-enabled business processes within a discrete manufacturing environment. This role will play a critical part in the deployment and optimization of Infor CloudSuite Industrial (SyteLine), ensuring alignment between system capabilities and real-world engineering and manufacturing operations. The position works closely with engineering, operations, supply chain, and IT to translate business requirements into effective ERP solutions, with a focus on engineer-to-order (ETO) manufacturing.

Requirements

5–8+ years of experience as a Business Analyst in ERP implementations
Experience in discrete manufacturing environments
Strong understanding of: Multi-level BOMs, Manufacturing routings, Production planning and scheduling
Experience gathering and documenting business requirements
Strong analytical, communication, and problem-solving skills

Nice To Haves

Experience with Infor CloudSuite Industrial (SyteLine)
Experience supporting engineer-to-order (ETO) manufacturing
Familiarity with Configure-Price-Quote (CPQ) processes
Background in industrial, electrical, or heavy manufacturing
Experience with data migration or data governance initiatives

Responsibilities

Analyze current-state business processes and identify improvement opportunities
Design future-state processes aligned with ERP capabilities and operational goals
Document business requirements, workflows, and functional specifications
Facilitate workshops and working sessions with cross-functional teams
Configure and support ERP functionality in alignment with business needs
Translate requirements into system solutions in collaboration with technical teams and implementation partners
Participate in system testing, including unit testing, integration testing, and user acceptance testing (UAT)
Troubleshoot and resolve functional issues during and after implementation
Support key manufacturing processes, including: Engineer-to-order (ETO) production, Configurable product structures, Multi-level bills of materials (BOMs), Shop floor routings and labor tracking
Ensure ERP configurations accurately reflect shop floor execution
Assist in the development and standardization of BOM and routing structures
Validate data accuracy for items, inventory, work centers, and lead times
Support data migration, cleansing, and validation activities
Promote data governance and ongoing data quality practices
Assist in configuring and validating MRP and capacity planning processes
Support improvements in production scheduling and material planning
Identify and help resolve planning-related system or process issues
Provide end-user support and training for ERP processes and functionality
Develop documentation, job aids, and standard operating procedures
Act as a liaison between business users and IT