Senior ERP Application Specialist

Electric Mirror LLC•Everett, WA

19h•$115,000 - $135,000

About The Position

The Senior ERP Application Specialist is a senior-level, hands-on leader responsible for the post-integration strategic design, development, and administration of our Epicor Kinetic ecosystem. This role requires a technical specialist who excels in application design and deep-dive, full-stack development, owning both front-end and back-end execution to ensure long-term scalability, data integrity, and seamless integration across all business units. The goal is to optimize associated and dependent business processes.

Requirements

Bachelor's degree in computer science or information technology, or equivalent work experience.
At least 5 years of work experience in Epicor ERP, with at least 2 years of hands-on mastery in Epicor Kinetic in a manufacturing environment, specifically using Application Studio, Solution Workbench, Microsoft Report Builder, SSRS, SSMS, and database systems like SQL server.
At least 5 years working in information technology and systems analysis, with a strong preference for experience within an integrated manufacturing environment.
Proven track record of leading or playing a lead technical role in at least one full end-to-end Epicor implementation or a major version upgrade to Epicor Kinetic.
Deep functional knowledge of Epicor Kinetic core modules across Sales, Supply Chain, Production and Finance, with emphasis on configuration and optimization of MRP, BOM/MOM, Production Scheduling and Logistics.
Advanced proficiency in SQL for complex data extraction and deep-dive data investigation.
At least 2 years hands-on mastery in creating and maintaining BPMs (method and data directives), BAQs and SSRS Reports; Proficiency in C# and the Kinetic database schema for server-side customizations and specialized business logic.
At least 1-year hands-on experience in creating and maintaining dashboards and reports using Epicor visualization products like EDA (Epicor Data Analytics), EDD (Epicor Data Discovery), and FPA (Financial Planning and Analysis).
Experience in integrating Epicor with 3rd-party platforms using REST APIs, JSON, and webhooks to connect Kinetic with 3rd-party platforms and emerging AI/API services (preferred).
Strong written and verbal communication and collaboration skills, with the ability to convey information clearly across all levels of the organization -from executive leadership to non-technical stakeholders.

Nice To Haves

Demonstrated experience in Epicor Kinetic system administration including infrastructure management, server configuration, OS-level performance tuning, backup and disaster recovery planning.
Hands-on experience or working knowledge of integrating AI tools or large language model (LLM) APIs - such as OpenAI, Azure OpenAI, or similar - with ERP systems for process automation, intelligent reporting, or predictive workflow enhancements.
Proven ability to assess business needs and translate them into relevant solutions.
Strategic technical oversight by architecting solutions on the ERP ecosystem, utilizing standard application frameworks and sustainable/low code configuration (e.g. BPMs) over high-maintenance custom developments.
Strong project management and team collaboration skills.
Experience installing, configuring, documenting, testing, training, and implementing new applications and systems.
Excellent analytical, critical thinking, and creative problem-solving skills.
Ability to work under pressure and tight deadlines.

Responsibilities

Lead technical architecture and development within the Epicor Kinetic environment by designing UI layers, engineering complex business logic via BPMs, developing server-side customizations utilizing C#, and architecting advanced data visualizations through dashboards and reports using SSRS, Power BI, EDA, EDD and FPA.
Manage the full environment lifecycle including Solution Workbench migrations, upgrade cycles, and user/field level security management.
Engineer modern integrations by building and maintaining scalable connections between Kinetic and external 3rd-party platforms utilizing REST APIs, JSON, and webhooks; Develop AI-driven integrations for process automation (preferred only when most applicable).
Execute the final phases of the Epicor Kinetic rollout and related platforms, collaborating with user groups across Operations, Sales, and Finance to leverage under-utilized Epicor functionalities and resolve existing process inefficiencies and bottlenecks.
Provide ongoing user support of Epicor Kinetic resolving functional, technical and operational issues.
Collaborate with business units to translate complex business requirements into scalable technical solutions, while identifying and developing opportunities for automation and standardization of existing processes and reporting.
Develop and maintain all IT-supported application systems aside from the Epicor ERP ecosystem.
Establish and maintain comprehensive technical documentations, and lead “train the trainer” sessions.