Senior ERP Administrator

Carilion Clinic•Roanoke, VA

1d•Onsite

About The Position

The Senior ERP System Administrator leads ERP system operations, manages configurations and performance, supports system enhancements, and collaborates with stakeholders to meet business needs. The Senior ERP Administrator Manages daily operations, configurations, and maintenance of the organization's Enterprise Resource Planning (ERP) system. This includes tasks such as user management, data integrity, system upgrades, and performance monitoring. They also collaborate with different departments, develop custom reports, and ensure the system meets business needs. Governs any change made to the ERP environment Day-to-day management of ERP systems and those closely related systems such as timekeeping and document retention systems, integration leads, reviewing, testing, implementing functionality of releases (weekly, monthly, quarterly and semi-annually) Facilitates user adoption and improved user satisfaction Monitors business processes and making enhancements as necessary. Ensures security and confidentiality of sensitive information. Trains and mentors team. Troubleshoots system-related issues and provides training. Ensures compliance with functional area policies and healthcare standards. Participates in system upgrades and testing.

Requirements

Bachelor’s degree in business, Human Resources, Finance, Healthcare Administration, or a related field.
Minimum of 5 years of functional ERP administration or system support experience.
Advanced analytical, organizational, and problem-solving skills.
Demonstrated ability to lead functional system governance and manage complex initiatives.
Strong written and verbal communication skills.
Ability to mentor others and work independently with minimal supervision.
Proven ability to escalate and coordinate issues appropriately with Corporate IT and vendors.

Responsibilities

Manages daily operations, configurations, and maintenance of the organization's Enterprise Resource Planning (ERP) system.
User management, data integrity, system upgrades, and performance monitoring.
Collaborate with different departments, develop custom reports, and ensure the system meets business needs.
Govern any change made to the ERP environment.
Day-to-day management of ERP systems and those closely related systems such as timekeeping and document retention systems.
Integration leads, reviewing, testing, implementing functionality of releases (weekly, monthly, quarterly and semi-annually).
Facilitates user adoption and improved user satisfaction.
Monitors business processes and making enhancements as necessary.
Ensures security and confidentiality of sensitive information.
Trains and mentors team.
Troubleshoots system-related issues and provides training.
Ensures compliance with functional area policies and healthcare standards.
Participates in system upgrades and testing.