Senior Epic Beaker Analyst

Resourcing HQ•Chicago, IL

19h•Remote

About The Position

We are seeking a highly skilled and motivated Senior Epic Beaker Application Analyst to support and enhance our laboratory and blood bank systems in a complex, fast-paced healthcare environment. This role is critical in strengthening support for Epic Beaker and the S CC SoftBank blood bank system, helping to alleviate team workload and ensure consistent, high-quality support for lab operations and patient care. As a senior analyst, you will lead the design, build, optimization, and ongoing support of Epic Beaker applications, with a strong focus on blood bank workflows, system integration, and regulatory compliance. You’ll partner closely with laboratory teams, IT, and cross-functional stakeholders to deliver scalable solutions that improve efficiency, reduce downtime, and enhance user experience across multiple systems, including third-party platforms such as SoftBank, Telcor, and Data Innovations. This is an ideal opportunity for an experienced Epic professional with a background in laboratory systems and blood bank operations, who thrives in a high-impact role balancing project leadership, production support, and system optimization. You’ll play a key role in supporting ongoing upgrades, managing complex integrations, and ensuring alignment with regulatory standards such as CAP, AABB, and FDA. The ideal candidate brings deep expertise in Epic Beaker (certification preferred), clinical systems analysis, and healthcare IT, along with strong problem-solving skills and the ability to lead initiatives across multiple departments. Exemplifies the organization's mission, vision and values and acts in accordance with the organization's policies and procedures.

Requirements

Bachelor’s degree.
5 years of Epic application experience.
An Associate degree and seven (7) years of Epic application experience will be accepted in lieu of a Bachelor’s.
Epic certification(s).
Demonstrated ability to effectively utilize system tools to meet functionality needs of users including proficiency with information systems technology such as Microsoft Office Products.
Experienced planning and organizing day-to-day activities, effectively managing more than one task, and meeting established deadlines.
Experienced in leading projects, providing expert consultative guidance and direction on change initiatives, effectively dedicating time across more than one project, and meeting established deadlines.
Experience leading meetings between business stakeholders, technical resources, and third parties for business requirements and technical solutions.
Experienced working with a diverse, multi-disciplinary team, and interacting with all levels of the organization.
Detail oriented, strong analytical, organizational, and problem solving skills.
Excellent oral and written communication skills with technical and clinical audiences.
Ability to troubleshoot, research, and solve technically challenging problems involving integrated systems

Nice To Haves

Certified in Epic Beaker.
2-3 years of blood bank experience.
Experience with the Soft blood bank system.

Responsibilities

Leads and monitors midsize to large scale projects within multiple functional departments.
Performs complex designs, implements, maintains, and provides ongoing optimization and support for Epic clinical applications.
Performs workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for optimal utilization of Epic applications.
Works within cross-functional team and with end-users to achieve application integration to meet clinical needs.
Performs builds, upgrades, and system enhancements as needed.
Supports applications throughout all phases of implementation.
Delivers post-implementation training, support, troubleshooting, and maintenance.
Configures vendor applications and products.
Maintains system documentation and develops system specifications and procedures.
Defines and documents user requirements.
Applies project planning and project management methodologies.
Coordinates and leads short duration projects; monitoring project process, progress and results.
Develops test plans, prepares test data and performs system testing.
Provides on-site user support during implementations.
Takes on-call for system application support at scheduled times.
Audits data entered by end users.
Troubleshoots and tracks issues and problems.
Applies systems development methodology to solve problems.
Handles multiple assignments simultaneously.
Other duties as assigned.