Senior Enterprise Records Analyst (Program Admin Officer 3)
About The Position
At Service Nova Scotia (SNS), we impact every citizen, business and municipality, and business in Nova Scotia. Our mandate is to design and deliver programs and services to meet the needs of our clients and the public good through a culture of excellence. Service Nova Scotia’s vision is to be a recognized leader in service and public protection that delivers trusted, accessible, modern programs, and contributes to Nova Scotia as a safe and desirable place to live, work and do business. As part of SNS, and the Integrated Innovation and Strategy Operations unit, the Corporate Records Management Team provides a full range of advisory, consulting and records center services for effective records management throughout government. As a Senior Enterprise Records Analyst, you provide strategic advice to advance records management across government, with a strong focus on digital records management. You contribute to the development of enterprise policies, standards, guidance, and tools, and work with departments to strengthen records management practices and support modernization. A central function of this role is developing practical approaches for managing digital records across enterprise platforms and business systems. This includes providing advice on classification, metadata, retention, disposition, compliance, and other recordkeeping controls needed to manage digital information effectively. You work closely with departmental staff, IT partners, privacy professionals, and the broader records management community to support change, promote compliance, and improve the consistency and effectiveness of records management services. This position reports to the Manager, Corporate Records Management.
Requirements
- Graduated from University at the bachelor's level with a minimum of five years related experience in records management, or a master's degree plus three years related experience. An acceptable equivalent combination of education and experience will also be considered.
- Considerable knowledge of the theory and practice of records management.
- Experience providing strategic advice, developing guidance, standards, or tools, leading complex work, and working with multiple stakeholders in a large or multi-partner environment.
- Strong knowledge of records and information management principles and experience applying them to the management of physical and digital records in operational and enterprise settings.
- Experience or demonstrated knowledge in digital records management across the information lifecycle, including classification, metadata, retention, disposition, compliance, and the management of digital information in enterprise environments and business systems.
- Strong communication, sound judgment, diplomacy, and the ability to build effective working relationships across business, policy, and technical partners.
- Ability to translate complex requirements into practical guidance, support change in a collaborative and client-focused way, and promote consistent adoption of records management practices.
Nice To Haves
- Experience with Microsoft 365, including SharePoint and Purview capabilities, FileNet, or similar enterprise platforms.
Responsibilities
- Develop, update, and maintain enterprise records management policies, standards, guidance, and tools, and provide advice on their implementation across government.
- Provide advisory and consulting services to departments and agencies to support effective records management practices.
- Lead or support digital records management initiatives across enterprise platforms and business systems, including the implementation of digital recordkeeping controls and approaches for managing digital records at scale.
- Develop or contribute to digital records management solutions related to classification, metadata, retention, disposition, compliance, and digital governance.
- Create practical guidance, tools, training, and awareness materials to support modernization and consistent adoption of records management practices.
- Conduct reviews, assessments, and analysis to identify risks, support continuous improvement, and strengthen program maturity.
- Collaborate with internal and external partners to advance consistent, scalable, and client-focused records management practices.
Benefits
- Defined Benefit Pension Plan
- Health
- Dental
- Life Insurance
- General illness
- Short and Long Term Disability
- Vacation
- Employee and Family Assistance Programs
- Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
- Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
- Countless career path
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What This Job Offers
Job Type
Full-time
Career Level
Senior
