Senior Enterprise Client Strategist

Accrue•New York, NY

51d•$165,000 - $220,000

About The Position

The Senior Enterprise Client Strategist is a key leader responsible for maximizing the strategic and commercial success of Accrue’s largest merchant relationships. You will serve as a trusted advisor to senior executives at enterprise partners, helping them leverage Accrue’s platform to drive long-term customer loyalty, retention, and growth. This role blends strategic consulting, business operations, and creative marketing leadership. You’ll bring structure to ambiguity, align cross-functional stakeholders, and design frameworks that scale partnership success across the enterprise segment. We’re looking for someone who can see around corners — connecting dots across product, data, and marketing — and turn insight into action.

Requirements

7+ years in client strategy, strategic partnerships, product strategy, or consulting — with experience leading enterprise accounts or programs
Proven success managing executive relationships and driving measurable outcomes across multiple functions
A systems thinker who can translate complexity into clarity and create scalable, repeatable solutions
Deep comfort navigating ambiguity and driving alignment across product, marketing, and data teams
Strong analytical foundation with the ability to synthesize quantitative and qualitative inputs into strategic recommendations
Track record of shaping lifecycle or loyalty marketing initiatives that drive engagement and retention
Exceptional communication and executive presence — equally adept in boardroom settings and cross-functional working sessions
High ownership mindset and bias for action; comfortable balancing strategic depth with hands-on execution
Familiarity with tools like Google Suite, HubSpot, Figma, and advanced Excel or BI platform

Nice To Haves

Background in consulting, fintech, or enterprise SaaS
Experience leading or scaling client success / strategy teams
Exposure to payments infrastructure, loyalty ecosystems, or customer data platform

Responsibilities

Own executive-level relationships with Accrue’s top enterprise partners, serving as their strategic advisor and advocate within Accrue
Develop and execute multi-quarter growth plans, aligning partner and Accrue goals across product adoption, marketing impact, and commercial outcomes
Design scalable frameworks for partner success — including playbooks, reporting structures, and engagement models — that improve efficiency and impact across the enterprise portfolio
Collaborate with C-level and VP stakeholders to shape joint business plans, co-marketing strategies, and go-to-market initiatives that expand usage and deepen customer value
Partner cross-functionally with product, engineering, and marketing leaders to identify opportunities for product innovation and remove systemic friction points
Synthesize data into strategic insight, developing recommendations that guide product prioritization, lifecycle marketing, and customer experience improvements
Lead structured analyses and business reviews, distilling complex performance data into clear narratives and actionable strategies for internal and external stakeholders
Champion voice-of-customer insights to influence Accrue’s roadmap and ensure alignment with merchant priorities
Mentor and guide team members, helping elevate client strategy standards across the organization