Senior Enterprise Administrator (6207)

SeptaPhiladelphia, PA
$93,080 - $116,350

About The Position

The Southeastern Pennsylvania Transportation Authority (SEPTA) is seeking to hire candidates for their Senior Enterprise Administrator (6207) position. This role is crucial for directing the design, development, implementation, operation, and management of the Enterprise Architecture, including network services, storage systems, email servers, various server operating systems (Linux, Windows), fileservers, Active Directory, and hypervisors. The position involves system administration and troubleshooting of enterprise network, server, and storage systems, as well as managing the creation and maintenance of user accounts and troubleshooting equipment in data centers and remote locations, including client desktop/laptop computing platforms. The role also has specific focuses on Finance and Supply Chain Management Systems (FSCM) and Human Capital Management Systems (HCM), requiring management of applications and modules in cloud-based environments like Infor FSM/SCM and SAP SuccessFactors/Infor GHR. Additionally, the position is responsible for role-based security, managing permissions within enterprise platforms and serving as first-level support for access and permission inquiries. SEPTA is recognized as a leader in transportation innovation and has received accolades such as the 2023 Forbes Best in State Employer and Philadelphia Employer of Choice for 2024.

Requirements

  • B. S. Degree in Information Systems, Computer Science, Engineering or related field and six (6) demonstrated progressively responsible and diversified information technology experience, including several years of managerial/supervisory experience required.
  • An equivalent combination of experience and education (i.e., two (2) years of related experience, equating to one (1) year of formal post high school education) may be considered in lieu of the above requirement.
  • Excellent project management skills required.
  • Excellent analytical, written, verbal and interpersonal skills required.

Responsibilities

  • Manages the research, planning, implementation, and maintenance of the Network (LAN/WAN/Internet) systems, Storage Area Network systems, Enterprise Storage systems, Email Servers, Linux Servers, Windows Servers, Fileservers, Active Directory architecture, and virtualization architectures.
  • Maintains and administers computer networks and related computing environments including systems software, applications software, hardware, and configurations.
  • Protects data, software, and hardware by coordinating, planning and implementing network security measures.
  • Monitors network performances to determine if adjustments need to be made.
  • Confers with network users about solving existing system problems.
  • Establishes practices to meet service level objectives for enterprise network, server and storage systems.
  • Monitors and provides timely management reports concerning implementation of all new initiatives.
  • Coordinates vendor and contractor activities for projects involving enterprise architecture development, and network systems, and server-based computing systems.
  • Coordinates technology infrastructure needs with Project and Technology Services personnel for new and existing application projects, providing technical consultation and support as required.
  • Supports the Technology Refreshment programs for the Authority’s network, storage and server equipment, including specification, procurement, imaging, deployment, maintenance and support of new hardware and software.
  • Performs system administration of enterprise network, storage systems and servers.
  • Performs system administration of user accounts including creation and maintenance.
  • Manages the development and maintenance of Information Technology practices to meet the requirements of the Authority’s Policies and Procedures.
  • Plans, implements, and enforces information security measures as prescribed in the Authority’s Security Policy.
  • Supports the Business Continuity plan for Authority’s Data Architecture and business-critical computing functions.
  • Supports the operation, workload scheduling and information distribution of the Authority’s file sharing system.
  • Manages the system administration activities for network, storage systems and servers within the Authority’s Data Centers, to include evaluation, recommendation, installation, customization, and maintenance of all operating system software.
  • Manages email system management and maintenance, including hardware planning and implementation, software licensing and installation and daily system administration.
  • Manages the efforts to comply with electronic discovery requirements of the Legal Division.
  • Manages a staff development plan to address changing technology knowledge.
  • Implements programs that enhance productivity by elevating the technology skills of the Authority’s workforce.
  • Coordinates, liaisons with, trains, and supervises personnel within the Information Technology Department concerning implementation of new technologies and technology upgrades.
  • Participates in the development of the department’s operating and capital funding requests.
  • Tracks and monitors all project expenses.
  • Performs other duties as assigned.

Benefits

  • Comprehensive Healthcare Coverage – Medical, prescription, dental, and vision plans with little to no employee premiums.
  • Retirement Security – Participate in a Defined Benefit Pension Plan and a 457B Deferred Compensation Plan to build your financial future.
  • Work-Life Balance – Enjoy paid parental leave, generous vacation time, and paid holidays to recharge and spend time with loved ones.
  • Employee Wellness – Access wellness programs and resources to support your physical, mental, and emotional well-being.
  • Invest in Your Growth – We offer tuition reimbursement to support your education and career advancement.
  • Student Loan Assistance – Our positions qualify for the Public Service Loan Forgiveness (PSLF) program, helping you manage and reduce student debt.
  • Free Travel Perks – Receive a FREE SEPTA Transportation Pass, giving you unlimited access to all SEPTA services!
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