Senior Engineering Support Specialist

General Dynamics Mission Systems, Inc•Groton, CT

11d•$86,116 - $95,534•Hybrid

About The Position

At General Dynamics Mission Systems, we create the technologies, products and services that help our nation’s heroes keep our nation safe. The work we do is so advanced, we are continuously moving the boundaries of what’s possible. Here you’ll work with the best and your talent will be front and center on projects that impact the world. Are you up to the challenge? General Dynamics Mission Systems has an immediate opening for an Advanced Engineering Support Specialist supporting the Nosis and STRMS Programs. This position provides an opportunity to further advance the cutting-edge technology that supports the knowledge, training, qualification, and proficiency of some of our nation’s core defense/intelligence services and systems. Our employees work closely with esteemed fleet and government customers to develop solutions that allow them to carry out high-stakes national security missions around the world. In our highly collaborative and global environment, you’ll provide lab, onboard, and distance support and services direct to our fleet customers and our own field support team with cloud technologies. Essentially, you’ll perform research, data transfers, troubleshooting, installations, and engineering laboratory functions involving the layout, building, testing, fielding, troubleshooting, and repairing of Nosis and Nosis Cloud software, devices, systems, and third-party applications. Your will perform technical activities which impact the proposal, system level design, detail design and manufacture of advanced software and cloud services systems.

Requirements

Bachelor’s or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 2+ years of job-related experience, or a Master's degree.
Linux experience.
Department of Defense Secret security clearance is required at time of hire.
U.S. citizenship is required.
Subject matter expert (SME) in one discipline/field and developing working knowledge in adjacent disciplines/fields.
Proficient understanding and application of engineering principles, concepts, practices, and standards.
Strong organizational, communication, troubleshooting, and problem-solving skills.

Nice To Haves

Commitment to ongoing professional development who thrives in collaborative environments.
Use of and/or administration of the Nosis shipboard software is a plus.
Linux Server Administration Experience.
Linux + Certification or equivalent training and experience is a plus.
Cloud Computing, Support, or Administration Experience.
DevOps and containerized workload experience.
Experience with Infrastructure as Code languages like, HashiCorp Terraform, Open Tofu, Ansible, or Cloud Formation.
Amazon Web Services Credentials, or equivalent.
Experience with database operations, for maintenance, routine upgrades, and security patching.
Able to perform application upgrades cloud-based environments for containerized workloads.

Responsibilities

Provide lab, onboard, and distance support and services direct to our fleet customers and our own field support team with cloud technologies.
Perform research, data transfers, troubleshooting, installations, and engineering laboratory functions involving the layout, building, testing, fielding, troubleshooting, and repairing of Nosis and Nosis Cloud software, devices, systems, and third-party applications.
Perform technical activities which impact the proposal, system level design, detail design and manufacture of advanced software and cloud services systems.
Complete all requirements for DoD 8570 Certification within 6 months.
Work effectively with end users to diagnose issues, communicate corrective actions, and report resolution status.