About The Position

The Apple Services Engineering team is responsible for powering services like the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books, delivering a wide variety of entertainment in over 35 languages to more than 150 countries. Our Program Managers collaborate with engineers to build secure, end-to-end solutions, leveraging Apple's unique integration of hardware, software, and services. The team is committed to strengthening Apple's privacy policy. Services are a significant part of Apple's business, and these teams are structured to be small, flexible, and cross-functional, offering broad exposure to opportunities within the company. Our team is seeking a dynamic Engineering Program Manager (EPM) to contribute to the development and operation of the foundational infrastructure that supports millions of daily users. We are looking for exceptional individuals to lead projects within Apple Cloud Infrastructure. You will work with a team dedicated to building, maintaining, and enhancing Apple's most critical cloud services. We value hardworking, passionate individuals who focus on achieving extraordinary service availability, scalability, and security, while also defining standards, implementing best practices, and improving operational efficiency. If you thrive in non-routine work that demands social intelligence, complex critical thinking, and creative problem-solving, we encourage you to apply. We are looking for an ambitious, proactive individual who can work independently at a detailed level while understanding broader interdependencies. The ideal candidate can coordinate multiple projects across different locations and possesses excellent written and interpersonal skills, with a keen eye for detail and strong organizational abilities. Experience managing complex software deliverables with numerous interdependencies and a proven track record of successful collaboration with engineering, design, and leadership teams across organizations are essential. Excellent communication, organization, and leadership skills are critical in our complex environment. The Apple Cloud Services Infrastructure team is looking for a senior engineering program manager to lead significant programs that span the entire software stack. You will serve as the key liaison between infrastructure engineering teams developing the core systems that power Apple's services. Your role will involve partnering with engineering, product, and business teams to translate platform vision into actionable roadmaps. Additionally, you will be responsible for ensuring alignment across complex technical dependencies and delivering integrated, scalable infrastructure.

Requirements

  • 8+ years in technical program management
  • Significant experience in infrastructure or platform development
  • Deep understanding of and experience in distributed systems, cloud infrastructure, and software development lifecycles
  • BS in Computer Science, Engineering, or related technical field or related experience
  • Excellent written and interpersonal skills
  • Pays attention to the details and is highly organized
  • Experience running a complex set of software deliverables with many interdependencies
  • Successful track record being a phenomenal partner within teams and across organizations in engineering, design, and leadership
  • Excellent communication, organization and leadership skills
  • Ability to coordinate multiple projects across multiple locations
  • Proactive and able to work under minimal supervision at a detailed level while taking account of interdependencies at higher levels

Nice To Haves

  • Familiarity with container orchestration (Kubernetes), workflow systems, or distributed data platforms
  • Experience building developer platforms or infrastructure-as-a-service products
  • Proven ability to drive complex, multi-team technical programs from ambiguity to delivery
  • Track record of influencing senior engineering leaders and building consensus across organizations with competing priorities
  • Strong technical acumen and the ability to engage with product and engineering on architecture decisions and tradeoffs
  • Self-motivated and proactive; demonstrated ability to quickly triage, prioritize, and navigate ambiguity under pressure
  • Excellent written and verbal communication; able to translate technical complexity into clear narratives for diverse audiences

Responsibilities

  • Drive large programs that cross the software stack.
  • Serve as the connective tissue between infrastructure engineering teams building foundational systems.
  • Partner with engineering, product, and business teams to translate platform vision into executable roadmaps.
  • Drive alignment across complex technical dependencies.
  • Ensure the delivery of integrated infrastructure that scales.
  • Build, maintain, and improve Apple's most critical cloud services.
  • Focus on extraordinary service availability, scalability, and security.
  • Define standards, implement standard methodologies, and improve operational efficiency.
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