Senior Engineering Manager, Vendor

Vantaca+HOAi • Redwood City, CA

6d • Remote

About The Position

Engineering Managers help build an inspiring workplace where talented people are
empowered to drive
amazing customer experiences and business results. Reporting to the Chief
Technology Officer, you will
own the engineering vision and execution for HOAi’s Vendor product—a platform
that streamlines how
property management companies pay and manage vendor relationships. You will
leverage your deep
payments expertise and passion for customer experience to solve critical
business problems, set direction
for your team, and serve as a key collaborator on business strategy within the
product and development
organization.

You will influence best Engineering practices through hands-on leadership and
help scale our next phase
of rapid growth. Specific areas for impact include building and scaling the
payments engineering team,
architecting reliable and compliant payment processing infrastructure, and
providing technical and
strategic leadership to evolve our vendor payments product into a marketplace
connecting property
managers with vetted service providers. You will develop a team of diverse
engineers to deliver world-
class payments and marketplace experiences that excite and delight customers.

We are looking for a dynamic leader and technologist with deep payments domain
expertise who pushes
boundaries and thinks beyond expectations to inspire a talented team to do the
same. This position
involves managing a team of 4-8 engineers. This role is a unique chance to build
something from the
ground up—standing up a vendor payments product today and shaping its evolution
into a vendor
marketplace that transforms how the property management industry sources and
pays for services. You’ll
need to understand payments infrastructure (processing, reconciliation,
ledgering, compliance),
marketplace dynamics, and how these products intersect with HOAi’s broader AI
platform. Working
closely with product management and the leadership team, you will be a critical
component to
accelerating the innovation HOAi is bringing to customers with taste and speed.

Requirements

• B.S. / M.S. degree in Computer Science, Engineering, or a related discipline
• 8+ years of experience in software engineering with a strong focus on payments, fintech, or financial services product technologies
• 3+ years in a managerial position leading / managing software engineering teams
• Proven experience working in a rapidly evolving growth environment, working on multiple products concurrently
• Strong leadership skills, capable of providing real-time coaching/creating actionable development plans and promoting a culture that keeps people motivated and happy
• Proven experience building and operating payment processing systems, including familiarity with payment rails, ledgering, reconciliation, and PCI compliance
• Ability to own and manage multiple concurrent projects, including presenting and negotiating with stakeholders on the interdependencies and possibilities of what can realistically be delivered
• Excellent stakeholder management, prioritization skills, and agile delivery through chaos and fast-paced environments
• Experience working with product managers to ensure planning and prioritization of key projects, inspiring the engineering team to achieve challenging and high-performance goals and timelines

Nice To Haves

• Experience with marketplace platforms, vendor onboarding systems, or multi-sided platform dynamics is a strong plus
• Experience designing, building, and optimizing scalable financial systems that support rapid transaction volume growth while maintaining data integrity and auditability

Responsibilities

• Lead high-impact initiatives that chart the course for our vendor payments platform, from core payment processing to marketplace evolution.
• Focus on talent, process, accountability, and scalability that fuels product velocity and innovation.
• Foster a culture of engineering excellence around payments reliability, security, and compliance within the engineering organization.
• Set objectives for continuous improvement for both products and people, driving the upward trajectory of talent within the team to add value to the business.
• Drive strategic technical initiatives based on customer feedback and needs of the business to ensure the continued scalability, reliability, and compliance of HOAi’s vendor payments platform, including payment processing, reconciliation, and vendor onboarding.
• Through collaboration, influence a joint roadmap including prioritization & resource allocation by managing priorities & decisions based on factors such as technical capabilities, customer/partner/market requests, build-vs-buy-vs-partner, and competitive landscape.
• Build strong relations between the technology team and external stakeholders and customers to deliver market driven services.
• Drive quality initiatives and strategies to ensure our services exceed the expectations of customers by partnering with Customer Experience team to understand support challenges and drive product improvements to reduce support load.
• Shape and nurture a culture of execution, velocity, innovation, excellence, ingenuity, and ownership as HOAi continues to scale.
• Facilitate stand-ups and retrospectives, documenting feedback and implementing improvements.
• Lead technical refinement sessions to ensure clarity and alignment on project goals and work with engineers to break down projects into manageable, deliverable tasks.
• Review backlog items to ensure they meet the Definition of Ready prior to sprint planning and ensure Definition of Done is being met.
• Provide constructive feedback during code reviews, architecture discussions, and other technical documents to support informed decision making.
• Set strategic goals and oversee the deployment of large-scale initiatives, fostering a data-driven culture to enhance efficiency, scalability, stability, and security.
• Monitor test metrics, ensuring code coverage and success rates meet established standards.
• Conduct one-on-one meetings with direct reports to support their career growth and development.
• Mentor and guide software engineering professionals, helping them navigate career progression and professional development.
• Drive or contribute to significant process and workflow improvements within the team and the broader development organization.
• Assist in creating technical roadmaps that prioritize short-term goals while aligning with overall strategic objectives, anticipating risks, and iterating towards targets.
• Collaborate with product and design teams to prepare and plan future initiatives.

Benefits

• Benefits: Medical, Dental, and Vision kick in day one.
• Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year).
• 401K with Company Match.
• Remote Flexible - come to the office when needed.
• Great parental leave benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level