Senior Engineering Manager - Fire Resistance & Containment

UL Solutions•Northbrook, IL

4d•Hybrid

About The Position

This is a hybrid role requiring 3 days per week in Northbrook, IL. The Senior Engineering Manager - Fire Resistance & Containment develops, executes, and implements operational strategy for the region to drive organic/inorganic growth and profitability while ensuring customer satisfaction through a deep understanding of the customer and market intelligence. This role is responsible for P&L activities, managing annual, quarterly, monthly, and weekly budget breakdowns to ensure financial targets are met. The manager will oversee cost management within assigned budgets, reporting, forecasting, workflow overviews, and providing input into growth targets. They will closely monitor and manage revenue from engineering activities, including unbilled, aging, and inactive projects, and conduct work on hand analysis to ensure balance of demand and throughput. The role drives initiatives to identify new business opportunities for the COU, anticipates customer needs by creating strong partnerships with Sales and Business Development, and provides proactive solutions for new business opportunities to secure revenue, profit margin, market share, and customer satisfaction. Building customer intimacy and establishing strong relationships through customer visits, analyzing business data and market trends is key. The manager will also participate in client seminars, conferences, and trade shows, and implement and execute capacity and capability strategies. They will review project status, project management, ensure operational delivery, and close any gaps, successfully translating customer needs into an operational plan to fulfill projects with the right resources. Furthermore, the role drives a high-performing team by managing the performance and development of team leaders and members, operating effectively in the UL matrix to support high-performance culture changes, transformation efforts, and people engagement. Accountability for results, defining accountabilities, and establishing performance objectives and metrics are crucial. Development and coaching through training, career counseling, and feedback are essential to drive high performance and morale. Ensuring understanding of and compliance with all established policies and requirements, and communicating and exemplifying UL’s Vision and Mission are also key responsibilities. The manager will lead, promote, and embrace change, collaborate and build trust within the organization and with customers, and develop strong, flexible cross-functional networks and global relationships. They will coach and mentor leaders and employees to do the same, and adhere to the Underwriters Laboratories Code of Conduct and security practices. Other duties as directed will also be performed.

Requirements

Bachelor's degree in Engineering, Business, or similar.
8+ years of Testing, Inspection, and Certification (TIC) or fire resistance and containment products industry experience.
Strong leadership experience.
Experience managing leaders preferred.
Strong communication skills and the ability to work with diverse groups within the company and customers.
Proficiency in Microsoft Office.
Ability to coach and mentor.
Demonstrated business and financial acumen.

Responsibilities

Develops, executes, and implements operational strategy for the region to drive organic/inorganic growth and profitability while ensuring customer satisfaction through a deep understanding of the customer and market intelligence.
Responsible for P&L activities; manages annual, quarterly, monthly, and weekly budget breakdowns ensuring financial targets (revenue, profit, enterprise value, etc.) are met.
Responsible for managing costs within assigned budgets.
Responsible for reporting and forecasting, workflow overviews and providing input into growth targets for customers and the region.
Closely monitors and manages revenue from engineering activities, including unbilled, aging, and inactive projects, work on hand analysis to ensure balance of demand and throughput.
Drives and leads initiatives to identify new and/or additional business opportunities for the COU
Anticipates customer needs by creating strong partnerships with Sales and Business Development.
Provides proactive solutions for new business opportunities to secure revenue, profit margin, market share and customer satisfaction.
Builds customer intimacy and establishes strong relationships through customer visits, analyzing business data and market trends.
Participate in client seminars, conferences, and trade shows.
Implements and executes capacity and capability strategies.
Reviews project status, project management, ensures operational delivery, and closes any gaps.
Successfully translate customer needs into an operational plan to fulfill projects with the right resources (availability, skillset).
Drives a high performing team by managing the performance and development of team leaders and members.
Operates effectively in the UL matrix to actively support and drive high-performance culture changes, transformation efforts, and people engagement.
Holds leaders, team, and self, accountable for results; defines accountabilities and establishes performance objectives and metrics to execute strategy.
Develops and coaches by providing, training, career counseling, feedback, guidance to drive high-performance and morale.
Ensures understanding of and compliance with all established policies and requirements.
Communicates and exemplifies UL’s Vision and Mission.
Leads, promotes and embraces change for self and team.
Collaborates and builds trust within the organization and with customers to meet or exceed their expectations.
Develops strong, flexible cross-functional networks and global relationships to promote becoming the fastest, highest quality and most customer-friendly organization.
Coaches and mentors leaders and employees to do the same.
Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
Performs other duties as directed.