About The Position

Upstart is a leading AI lending marketplace that partners with banks and credit unions to expand access to affordable credit through technology. The company utilizes advanced AI and over 1,800 signals to power smarter, fairer decisions for millions of customers. Upstart is a digital-first company, offering flexibility for employees to work remotely while fostering in-person connection through team events. The company is committed to a mission of reducing the cost and complexity of borrowing for all Americans. The Core Pricing team is central to Upstart's financial infrastructure, responsible for critical backend services that price loans, integrate with underwriting models, and operate under strict requirements for latency, correctness, and reliability. The team manages both legacy infrastructure and new greenfield development, evolving the pricing architecture. This role involves driving results in a dynamic and critical environment.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or Mathematics, or a related field (or its equivalent) + 8 years of experience, including at least 3 years of direct people management experience
  • Strong executive presence, with a track record of influencing cross-functional leaders using data, business context, and sound judgment.
  • Strong product and business judgment, including the ability to assess tradeoffs, risk, and long-term implications.
  • Demonstrated ownership of systems with strict requirements for reliability, latency, and correctness.
  • Experience in pricing, fintech, lending, payments, marketplaces, or real-time decisioning systems.
  • Strong system design and architectural judgment, with the ability to go deep technically when needed.
  • Deep experience leading backend and distributed systems in production environments.
  • Proven success leading complex, cross-functional initiatives over multiple quarters.
  • Strong communication skills with the ability to work effectively across technical and non-technical audiences.

Nice To Haves

  • Experience operating in regulated environments and working with external partners.
  • Experience in fintech or financial services, particularly in pricing, risk, or ML-adjacent domains where correctness and compliance are critical.
  • 4–7 years leading high-performing engineering teams.
  • Experience managing managers and leading organizations of 20+ engineers

Responsibilities

  • Lead, coach, and grow a team of backend engineers and an engineering manager, fostering a culture of accountability and ownership.
  • Own team execution and delivery across multiple quarters, ensuring Core Pricing systems meet high standards for uptime, accuracy, and responsiveness.
  • Guide technical strategy across legacy and next-generation pricing systems, balancing short-term execution with long-term architectural goals.
  • Ensure changes to pricing systems are production-safe, observable, and rigorously validated, maintaining SLAs and leading incident response when needed.
  • Collaborate cross-functionally with Product, Risk, Servicing, Analytics, and external partners to deliver complex, multi-team initiatives.
  • Use key metrics—including reliability, latency, and partner escalations—to align engineering priorities with borrower impact and business objectives.

Benefits

  • Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
  • Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
  • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees
  • Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose
  • Health Savings Account contributions from Upstart for eligible plans
  • Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage
  • Paid time off, sick and safe time, and company holidays
  • Paid family and parental leave to support caregiving and major life moments
  • Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving
  • Employee Assistance Program (EAP) offering mental health support and life-centered resources
  • Financial wellness resources, including access to financial planning tools and a financial concierge service
  • Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
  • Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
  • Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs)
  • Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!).
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