Senior Engineering Manager, CloudOps

Ellevation • Boston, MA

11d • $180,000 - $220,000

About The Position

As a Senior Engineering Manager for CloudOps, you’ll lead the team responsible for the internal platforms, tools, and paved paths that power engineering at Ellevation. Your team’s mission is to build the golden paths that make it easy — and fast — for product teams to build, deploy, observe, and operate services reliably on AWS.
You’ll be accountable for evolving our cloud foundations, developer tooling, CI/CD pipelines, observability defaults, and internal developer experience. You’ll help transform a landscape that includes legacy systems and “pets-style” infrastructure into a modern, scalable, well-supported platform that enables safe velocity across engineering.
In the near term, you’ll also shepherd improvements to our Cloud Development Environment (CDE) — the Windows-based workflow required for legacy .NET Framework development — while leading the organization toward long-term modernization and eventual retirement of those systems.
Above all, this role is about shaping culture: moving CloudOps from a reactive, security-centric posture to a platform mindset grounded in enablement, thoughtful tradeoffs, and “making the right way the easy way.” You’ll help the team grow its confidence, challenge assumptions, and build for the future.

Requirements

• 8+ years of engineering experience, including 3+ years leading platform, cloud infrastructure, SRE, or DevOps teams.
• Strong experience with AWS (compute, networking, IAM, storage, databases) and Infrastructure as Code (Terraform, CloudFormation, CDK).
• Experience designing and operating CI/CD pipelines and secure deployment workflows (GitHub Actions, OIDC, artifact management).
• Familiarity with modern observability practices (metrics, logs, traces; OpenTelemetry; CloudWatch, Datadog, or Grafana).
• Practical knowledge of containerized applications (Docker, ECS/EKS) and developer workflows on Mac/Linux.
• Hands-on understanding of balancing security, reliability, and developer experience through guardrails and risk-based tradeoffs.
• A track record of building strong teams, mentoring engineers, and leading through ambiguity and change.
• Curiosity and excitement about how AI can enhance developer workflows, observability, and tooling — even if you’re still learning.

Nice To Haves

• Experience modernizing legacy systems or shepherding large technical transitions is a strong plus.

Responsibilities

• Lead and grow the CloudOps (Platform & DevEx) team, providing clarity, coaching, mentorship, and a strong sense of purpose.
• Build and evolve paved paths for service creation, deployment, observability, and operations — defining “the Ellevation way” to build software.
• Improve developer experience across the stack: container workflows, repo templates, CI/CD automation, observability defaults, and internal tooling.
• Stabilize and enhance the Cloud Development Environment (CDE) for .NET Framework development while guiding the organization toward long-term modernization and retirement of legacy systems.
• Drive modernization of legacy infrastructure and help the team shift from “pets vs. cattle” to scalable, reliable, well-automated patterns.
• Partner with product engineering teams to understand friction, remove obstacles, and co-create better workflows and tools.
• Define and measure DevEx outcomes using frameworks like SPACE, focusing on satisfaction, flow, clarity, and feedback loops.
• Collaborate with Security on guardrails and secure defaults while ensuring CloudOps remains an enablement-focused team, not a gatekeeper.
• Promote platform thinking and cultural change — helping the team build confidence, question assumptions, and engage proactively with partners across engineering.
• Manage vendor relationships, infrastructure costs, and resourcing for the platform surface areas you own.

Benefits

• comprehensive benefits to all full-time employees
• flexible paid time off for vacations, sick and disability policy
• additional 10 paid company holidays, 2 floating holidays and a winter office closure between Christmas and New Year's
• generous parental leave benefit, back-up childcare or eldercare, and a variety of other perks to support the health and well-being of our employees

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees