Senior Engineer, Technical Operations

Accurate Background•Irvine, CA

2d•$85,000 - $110,000•Hybrid

About The Position

When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions. Accurate Background is seeking a Senior Technical Operations Engineer to support and improve our global Microsoft ecosystem, identity platforms, endpoint management, and office infrastructure. This role is responsible for maintaining secure and scalable operational standards while leading technical projects, automation initiatives, and platform improvements across the organization. The ideal candidate is a hands-on technical engineer with strong experience in Microsoft 365, identity and access management, endpoint administration, infrastructure support, and operational process improvement.

Requirements

5+ years of experience in Technical Operations, Systems Administration, or related IT Engineering roles
Strong experience with Microsoft 365 Administration
Experience with endpoint management, device compliance, and identity governance
Experience supporting enterprise infrastructure and networking environments
Experience with PowerShell scripting and automation
Strong troubleshooting, documentation, and project ownership skills
Excellent communication and collaboration skills

Nice To Haves

Experience with JAMF, Defender, Purview, Cisco, and AWS
Experience supporting Zero Trust and security modernization initiatives
Familiarity with Jira service management and Confluence.
Relevant Microsoft or security certifications.

Responsibilities

Administer and maintain Microsoft 365, Entra ID, Active Directory, Intune, and related Microsoft platforms.
Manage identity and access management, SSO, SCIM, Conditional Access, MFA, and user lifecycles.
Support Windows and MacOS endpoint environments, including provisioning, compliance, patching, and zero-touch deployment workflows.
Support and maintain office infrastructure including networks, servers, and conference room technologies.
Lead technical projects from planning through implementation and operational support transition.
Develop automation, documentation, SOPs, and operational standards to improve efficiency and scalability
Partner cross-functionally with Service Desk, Infrastructure, Security, and business stakeholders
Act as an L3 escalation resource for complex technical and operational incidents.