Senior Enablement Specialist
About The Position
Samsara is seeking a seasoned enablement professional to uplevel their Customer Success and Renewals onboarding programs. This high-impact role will be instrumental in accelerating time to productivity by ensuring every new hire has the knowledge, skills, and confidence they need to deliver exceptional results. The ideal candidate will have demonstrated skill in building training for in-person and virtual audiences, a track record of cross-functional collaboration, and talent for change management within a fast-paced Sales environment. This is a remote position open to candidates residing in the US, with exclusions for the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. Relocation assistance will not be provided.
Requirements
- 3-5 years of experience developing, coordinating and facilitating training sessions for audiences of 20+ learners (virtual and/or live)
- Demonstrable experience building educational curriculum that effectively guides learners through their learning journey.
- Excellent written and oral communication skills with the ability to explain technical concepts using clear and concise language.
- Experience implementing modern learning theories and methodologies.
- Works well under pressure in a fast paced, high exception environment.
Nice To Haves
- Multi-lingual and/or has worked with global audiences
- Has a background in CS, Professional Services, Account Management, Operations, or Program Management
- Excels in an autonomous working environment
- Manages or has managed LMS & CMS platforms
Responsibilities
- Partner with front-line managers and Directors to uplevel existing Customer Success and Implementations Enablement programs.
- Design an ongoing enablement program that is scalable, engaging for remote audiences and informed by industry best practices.
- Build multi-model training content including eLearning, virtual workshops, AI-led activities.
- Continuously improve training content with data-driven insights, learner feedback and alignment to internal product and process changes
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Benefits
- Relocation assistance will not be provided
- Annual Base Salary $80,622.50—$121,950 USD
- Above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles)
- Meaningfully differentiate pay for our top performers
- Flexible, employee-led remote model
- Professional development stipend
- Comprehensive health and parental leave plans
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
