Senior Employee Relations Specialist
About The Position
Collaboration drives Nordson’s success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our company to continuously improve and grow, and our customers to succeed. You will find Nordson employees sharing our success by giving back in the communities around the world where we live and work. The Senior Specialist, Employee Relations, is a trusted member of the business HR team and serves as a key resource for employee relations matters across the Americas. This role partners closely with employees, managers, and HR colleagues to foster a positive, respectful workplace and provide thoughtful coaching and guidance on performance management, progressive discipline, conflict resolution, and employment risk. The position helps promote a consistent, people-centered approach to employee and labor relations in support of a high-performing culture.
Requirements
- Bachelor's degree in human resources, psychology, business, or related field, or an equivalent combination of education and relevant experience.
- 5 years’ professional working experience
- 3 years’ experience leading employee relations cases
- Strong internal customer focus with empathy & compassion
- Strong written and verbal communication skills across all levels
- Strong interpersonal skills with the ability to build trust and influence managers
- Strong conflict resolution, negotiation, and facilitation skills
- High energy and enthusiasm for communicating future vision
- Strong attention to detail and data quality
- Committed to continuous learning and skill development
- Ability to manage multiple priorities effectively
- Strong process & documentation orientation with a focus on efficiency and customer experience
- Technically savvy with web-based platforms and case management tools
- Knowledge of U.S. labor and employment laws; exposure to Canada and Latin America preferred
- Ability to handle sensitive and confidential information with discretion
- Intermediate to advanced Microsoft Office skills
Nice To Haves
- 1 year experience with leave laws, FMLA, and ADA compliance preferred
- Experience and relevant knowledge in handling grievance investigations and resolutions a plus
Responsibilities
- Provide employee relations support to HR Business Partners, managers, and employees by offering proactive guidance, coaching, and practical solutions.
- Communicate policies, guidelines, and processes to support consistent application across the organization.
- Assist with performance assessments and the development of progressive discipline, including performance improvement plans for underperforming employees.
- Collaborate with HR partners, HR Services, and Legal on reduction in force actions, including risk analysis and exit process coordination.
- Conduct initial and ongoing investigations into employee complaints and disciplinary matters, recommend appropriate resolutions, and escalate complex or legally sensitive issues as needed.
- Maintain clear, thorough documentation of investigation activity, including actions taken, recommendations, case summaries, and follow-up steps.
- Prepare and document involuntary terminations, including administration of severance packages.
- Partner with the Learning and Development team to support delivery of compliance and employee relations training, such as business ethics and workplace harassment prevention.
- Track case trends and recommend preventive actions that strengthen a high-performing, people-centered culture.
- Identify opportunities for continuous improvement in employee relations processes and practices.
Benefits
- pre-employment drug screening
- background/criminal check
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What This Job Offers
Job Type
Full-time
Career Level
Senior
