Senior Employee Relations Manager

New School for Child Development • Los Angeles, CA

1d • Hybrid

About The Position

For 85 years, Help Group has been dedicated to helping children, adults, and families across Los Angeles build resilience, create hope, and unlock their limitless potential. As one of the nation's largest nonprofit organizations serving individuals affected by autism spectrum disorder, ADHD, developmental delays, mental health challenges, abuse, and social-emotional needs, Help Group provides a comprehensive network of educational, therapeutic, vocational, residential, and family support services. Today, the organization serves more than 6,000 individuals annually through innovative programs that empower people to lead positive, productive, and fulfilling lives. If you are passionate about making a meaningful difference in your community and helping shape brighter futures, Help Group offers not just a career, but the opportunity to grow professionally while creating a lasting impact. Help build brighter futures alongside a team that inspires hope, empowers potential, and makes a lasting impact in the lives of others.

Requirements

• 5–8+ years of progressive HR/Employee Relations experience.
• Significant experience independently managing complex employee relations matters and investigations.
• Experience advising managers and senior leaders.
• Working knowledge of employment laws and HR compliance.

Nice To Haves

• Bachelor's degree in Human Resources, Business, Industrial/Organizational Psychology, or related field preferred.
• HR certification such as SHRM-SCP, SHRM-CP, SPHR, or PHR is desirable.
• Experience with HRIS and employee relations/case management systems preferred.

Responsibilities

• Lead and resolve complex employee relations matters, including performance concerns, workplace conflicts, conduct issues, attendance challenges, and policy violations.
• Conduct thorough workplace investigations and provide clear documentation, findings, and recommendations.
• Advise and coach managers and leadership on employee relations strategies, performance management, corrective actions, and difficult conversations.
• Ensure compliance with company policies and employment laws while promoting fair and consistent workplace practices.
• Partner with HR, Legal, Compliance, and other key stakeholders to address sensitive employee matters and support organizational change initiatives.
• Analyze employee relations trends, deliver manager training, and recommend proactive solutions to foster a positive and productive work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior