Senior Employee Relations Manager - Investigations

Adyen•Chicago, IL

10h•$160,000 - $230,000•Hybrid

About The Position

As a Senior Employee Relations Manager, you will be responsible for leading and managing neutral, timely, and thorough investigations to ensure a respectful and safe workplace. You'll act as a trusted advisor to leadership and the People Team, using your expertise in investigations, legal guidelines, and HR best practices. You will lead and contribute to projects which positively impact the workplace. Your work will directly support our commitment to maintaining a positive and inclusive culture for all employees. This is an individual contributor role that reports to the Head of Employment Legal and Employee Relations. You will be required to work from Adyen’s office at least 3 days per week with at least 1 in-office day being a Monday or Friday.

Requirements

You have 10+ years of experience in an Employee Relations or Employment Legal role with a primary focus on conducting workplace investigations.
You have deep knowledge of employment law and regulations across North America.
You are an excellent communicator, with the ability to handle confidential information with the utmost discretion.

Nice To Haves

Experience in a global or high-growth tech company
Employment Legal practice experience
Law license in at least one US state
AWI-CH

Responsibilities

Help to further build out our investigation function at Adyen.
Lead and manage all aspects of internal investigations under the direction of NA Employment Counsel.
Intakes and interviews
Collecting and weighing evidence
Conducting forensic evidence searches
Making credibility determinations
Reaching factual findings according to the relevant evidentiary standard
Analyzing factual findings against internal policies
Determining whether policies have been violated
Debriefing internal stakeholders and leadership regarding investigation conclusions
Thorough case documentation and record keeping
Develop key Employee Relations and Employment Legal projects, such as improving investigation processes, implementing new ER-focused technologies
Reviewing and recommending existing policy updates.
Occasional legal research regarding employment legal issues.
Design and deliver training programs for managers and employees on topics like respectful workplace conduct, ethical behavior, and effective complaint resolution.
Coaching HR Business Partners on employee relations matters and best practices.
Analyzing data with an eye towards prevention, identifying trends, and recommending initiatives.

Benefits

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice.
At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers.
We are motivated individuals who tackle unique technical challenges at scale and solve them as a team.
Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Our unique approach is a product of our diverse perspectives.
This diversity of backgrounds and cultures is essential in helping us maintain our momentum.
Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours.
No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
Ensuring a smooth and enjoyable candidate experience is critical for us.
We aim to get back to you regarding your application within 5 business days.
Our interview process tends to take about 4-5 weeks to complete, but may fluctuate depending on the role.
Learn more about our hiring process here.
Don’t be afraid to let us know if you need more flexibility.