Senior Employee Relations Manager - Investigations

Adyen•San Francisco, CA

8d•$210,000 - $275,000•Hybrid

About The Position

As a Senior Employee Relations Manager, you will be responsible for leading and managing neutral, timely, and thorough investigations to ensure a respectful and safe workplace. You'll act as a trusted advisor to leadership and the People Team, using your expertise in investigations, legal guidelines, and HR best practices. You will lead and contribute to projects which positively impact the workplace. Your work will directly support our commitment to maintaining a positive and inclusive culture for all employees. This is an individual contributor role that reports to the Head of Employment Legal and Employee Relations. You will be required to work from Adyen’s office at least 3 days per week with at least 1 in-office day being a Monday or Friday.

Requirements

10+ years of experience in an Employee Relations or Employment Legal role with a primary focus on conducting workplace investigations.
Deep knowledge of employment law and regulations across North America.
Excellent communicator, with the ability to handle confidential information with the utmost discretion.

Nice To Haves

Experience in a global or high-growth tech company
Employment Legal practice experience
Law license in at least one US state
AWI-CH

Responsibilities

Help to further build out our investigation function at Adyen.
Lead and manage all aspects of internal investigations under the direction of NA Employment Counsel.
Conduct intakes and interviews.
Collect and weigh evidence.
Conduct forensic evidence searches.
Make credibility determinations.
Reach factual findings according to the relevant evidentiary standard.
Analyze factual findings against internal policies.
Determine whether policies have been violated.
Debrief internal stakeholders and leadership regarding investigation conclusions.
Thorough case documentation and record keeping.
Develop key Employee Relations and Employment Legal projects, such as improving investigation processes, implementing new ER-focused technologies.
Review and recommend existing policy updates.
Occasional legal research regarding employment legal issues.
Design and deliver training programs for managers and employees on topics like respectful workplace conduct, ethical behavior, and effective complaint resolution.
Coach HR Business Partners on employee relations matters and best practices.
Analyze data with an eye towards prevention, identifying trends, and recommending initiatives.