Senior Employee Communications Manager

Alaska Airlines • WA-SeaTac, WA

2d • Onsite

About The Position

The Senior Employee Communications Manager is the subject matter expert for employee communications strategy across Alaska Airlines, Hawaiian Airlines, and Horizon Air. This individual contributor develops and delivers content and long-term communications plans in partnership with leadership, helping align and engage employees and providing strategic counsel on divisional and company-wide communications. The role supports program and initiative rollouts, change management, and other priorities, and identifies effective ways to reach diverse employee groups.

The manager works with executives, divisional vice presidents and leaders, Labor Relations, Human Resources, Executive Communications peers, and the external communications team. The role owns major writing assignments for leaders and employee channels, contributes to cross-divisional and enterprise-wide communications, and leads communications or External Relations at company and external events. It exercises considerable latitude and initiative to raise awareness, drive engagement, and build trust.

Requirements

• Seven years of experience in communications in a corporate, nonprofit, agency, or newsroom environment, or other relevant experience.
• Bachelor's degree focused on communications or another relevant discipline, or two additional years of relevant training or experience in lieu of the degree.
• Experience with cross-functional project management, including planning, organizing, and managing resources to achieve project goals and objectives.
• Excellent verbal and written communication skills.
• Strong presentation and facilitation skills in small- or large-group settings.
• Demonstrated ability to communicate effectively with all levels of an operations organization.
• Ability to achieve results through personal accountability and partnerships with groups that do not report directly to this role.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• High school diploma or equivalent.
• At least 18 years of age.
• Authorized to work in the United States.
• Embody company values: own safety, do the right thing, be caring and kind, and deliver performance.

Nice To Haves

• Experience driving process and communication improvements in an organization of similar scope and size.
• Knowledge of Adobe products and website development.
• Proficiency with multimedia communications approaches, including photo, video, and visual communication design.
• Demonstrated experience leading cross-functional teams using project management principles.

Responsibilities

• Lead the creation and distribution of employee communications programs for diverse and complex employee groups.
• Define long-term communications plans for program and initiative rollouts, change management, and other key priorities so employees understand requirements and implementation.
• Influence communications and change-management strategies, identifying innovative solutions and new ways to reach employees effectively.
• Collaborate with executives, divisional vice presidents, and divisional leaders to translate company strategy and business performance, understand employee and operational issues, and develop communications plans.
• Develop communications strategies that drive employee alignment, connection, and engagement, including in partnership with Labor Relations, division leadership, and Human Resources.
• Work with the external communications team to contribute blogs or other external content as a subject matter expert on key issues.
• Own major writing assignments, including ghostwritten leader emails, scripts, speeches, and presentations, as well as intranet content, newsletter copy, and other employee communications; deliver high-quality work on time.
• Collaborate with Executive Communications peers and contribute to cross-divisional and enterprise-wide internal communications planning and execution.
• Take initiative to raise awareness, drive engagement, and build trust across Alaska Airlines, Hawaiian Airlines, and Horizon Air.
• Lead the Communications team or External Relations division at internal company events, employee forums, and external events.

Benefits

• Free standby travel privileges on Alaska Airlines, Hawaiian Airlines, and Horizon Air.
• Comprehensive well-being programs, including medical, dental, and vision benefits.
• Generous 401(k) match program.
• Annual bonus plans.
• Generous holiday and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior