Senior Employee Communications Manager
About The Position
The Senior Employee Communications Manager serves as the subject matter expert for employee communications strategy across Alaska Airlines, Hawaiian Airlines, and Horizon Air. As an individual contributor, this role partners with leadership to define long-term strategy, develop and execute communications plans, make decisions, and provide strategic counsel on divisional and company-wide employee communications. The position creates and delivers content to align and engage employees across divisions and diverse employee groups. The role also contributes to external content as a communications subject matter expert, supports enterprise-wide internal communications planning, and represents the Communications team or External Relations division at company events, employee forums, and external events. The role exercises considerable latitude and initiative to raise awareness, drive engagement, and build trust.
Requirements
- Seven years of experience in communications in a corporate, nonprofit, agency, or newsroom environment, or other relevant experience.
- Bachelor's degree focused on communications or another relevant discipline, or two additional years of relevant training or experience in lieu of the degree.
- Experience with cross-functional project management, including planning, organizing, and managing resources to achieve project goals and objectives.
- Excellent verbal and written communication skills.
- Strong presentation and facilitation skills in small or large group settings.
- Demonstrated ability to communicate effectively with all levels within an operations organization.
- Ability to achieve results through personal accountability and partnerships with groups over which the role has no direct reporting authority.
- Proficiency with Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook.
- High school diploma or equivalent.
- Minimum age of 18.
- Must be authorized to work in the United States.
Nice To Haves
- Experience driving process and communications improvements in an organization of similar scope and size.
- Knowledge of Adobe products and website development.
- Proficiency with multimedia communications approaches, including photo, video, and visual communication design.
- Demonstrated experience leading cross-functional teams using project management principles.
Responsibilities
- Lead the creation and distribution of employee communications programs across diverse and complex employee groups.
- Define long-term communications strategies for program and initiative rollouts, change management, and other key priorities.
- Influence communications and change management strategies, identifying innovative solutions and effective ways to reach employees.
- Collaborate with executives, divisional vice presidents, and divisional leaders to translate company strategy and business performance into communications plans that address employee and operational issues.
- Develop communications strategies to drive employee alignment, connection, and engagement, including in partnership with labor relations, division leadership, and Human Resources.
- Collaborate with the external communications team and contribute to blogs or other external content as a subject matter expert on key issues.
- Own major writing assignments, including leader emails, scripts, speeches, presentations, intranet content, newsletter copy, and other employee communications; deliver high-quality work on time.
- Collaborate with Executive Communications peers and contribute to cross-divisional and enterprise-wide internal communications planning and execution.
- Raise awareness, drive engagement, and build trust across Alaska Airlines, Hawaiian Airlines, and Horizon Air.
- Lead the Communications team or External Relations division at internal company events, employee forums, and external events.
Benefits
- Free standby travel privileges on Alaska Airlines, Hawaiian Airlines, and Horizon Air.
- Comprehensive well-being programs, including medical, dental, and vision benefits.
- Generous 401(k) match program.
- Annual bonus plans.
- Generous holiday and paid time off.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
