Senior Email Operations Specialist

Amsive•New York, NY

2d•Remote

About The Position

At Amsive, we're more than just a performance marketing agency; we're a team that thrives on collaboration and innovation. We offer a supportive environment where personal growth is just as important as professional development. We're a team of passionate individuals ready to tackle challenges, learn from one another, and drive results. We believe in empowering our team members, providing them with the tools they need to succeed, and trusting them to lead the way. With decades of expertise and a commitment to integrated solutions, we don't meet the industry standard; we're setting it. If you're looking for a place where your work matters, a career path you can grow on your terms, and a team that's as invested in your success as you are, Amsive is for you. We offer a unique blend of flexibility, growth opportunities, and a culture that values each individual. Join us, and be part of the team ready to welcome, support, and grow with you. We regret to inform you that currently, Amsive DOES NOT provide sponsorship opportunities. This is a REMOTE position, as such you must be located in the United States and will be required to work Eastern or Central time zones

Requirements

Bachelor’s degree in Marketing, Communications, Information Systems, or a related field (or equivalent professional experience).
3–5+ years of experience in email operations, campaign execution, marketing operations, or email production (experience level dependent on Senior vs. Specialist).
Hands-on experience building, testing, and deploying email campaigns in ESPs such as Salesforce Marketing Cloud, Adobe Campaign, Braze, Iterable, Acoustic, or similar platforms.
Experience with audience segmentation, list management, data imports, and campaign configuration.
Strong quality assurance, troubleshooting, and problem-solving skills.
Familiarity with email marketing best practices, including deliverability, CAN-SPAM/GDPR compliance, and accessibility.
Working knowledge of HTML/CSS for email, including the ability to troubleshoot rendering issues.
Experience using email QA and testing platforms such as Litmus or Email on Acid.
Familiarity with UTM tracking, campaign tagging, and analytics validation.
Experience working in a high-volume agency or enterprise marketing environment.
Ability to manage multiple projects, priorities, and deadlines in a fast-paced environment.
Strong organizational skills with exceptional attention to detail.
Strong analytical and troubleshooting skills with a process improvement mindset.
Experience collaborating with cross-functional teams including Production, Strategy, Account Management, and Technology.

Responsibilities

Build, configure, QA, schedule, and deploy email marketing campaigns within ESP platforms, ensuring accuracy and on-time delivery.
Execute audience segmentation, list uploads, suppression management, and targeting based on campaign requirements.
Perform comprehensive quality assurance on all campaigns, including content, links, dynamic content, personalization, tracking, rendering, and functionality across devices and email clients.
Partner with Email Production Specialists to validate template functionality and troubleshoot rendering or coding issues.
Collaborate with Email Campaign Managers to understand campaign objectives, timelines, priorities, and deployment requirements.
Manage campaign scheduling and deployment according to production calendars and service-level expectations.
Troubleshoot and resolve campaign setup, deployment, and platform-related issues, escalating when appropriate.
Maintain accurate campaign documentation, deployment records, and operational processes.
Ensure adherence to email marketing best practices, deliverability standards, compliance requirements, and data integrity.
Support A/B testing, campaign validation, and pre-launch approval processes.
Identify opportunities to improve operational workflows, automation, QA processes, and deployment efficiency.
Assist with platform maintenance, process documentation, and operational best practices as needed.