Senior Electronic Healthcare Records Specialist (54452)

HEALTH SOLUTIONS

8d•$75,000 - $85,000•Remote

About The Position

Health Solutions is a premier wellness center focused on whole person care. With over 400 employees in Southern Colorado, you would be joining a mighty team of support and administrative staff, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community. We’re looking for a Senior Electronic Health Records (EHR) Specialist to join the EHR/Business Intelligence team supporting Electronic Health Records across multiple platforms across our multiple sites. This position is primarily remote, with occasional opportunities for onsite work with team members. What You’ll Be Doing As a Senior Electronic Health Records (EHR) Specialist, you would be instrumental in designing and maintaining the EHR system and associated programming. As an effective communicator, you would provide Help Desk support to resolve a variety of problems with diplomacy and skill. You would be the training and support contact for the EHR operating systems and applications, and would use your technological proficiency to analyze, construct, document, test, maintain, troubleshoot and support hardware, operating systems, software applications, peripherals, and communication devices.

Requirements

High School Diploma or GED
Minimum of five years of hands-on experience in working with and maintaining Electronic Health Record (EHR) software
Familiarity with myAvatar and/or NextGen
Broad knowledge of current technology, tools and techniques for development, and a desire to expand technology stack
Familiarity with Data concepts and Relational databases (e.g., SQL Server)
Comfortable with 1:1 and small group training and mentoring

Nice To Haves

Bachelor’s degree
Experience in the behavioral health and/or medical fields
Spanish language abilities
Health Solutions expects all staff to Adapt to change in the workplace and use change as an opportunity for innovation and creativity.
Take ownership of problems, brainstorm problem resolutions, and use sound judgment in selecting solutions to problems, and demonstrate consistent follow through.
Possess the job knowledge and skills to perform the fundamental job functions, and willingly assume greater responsibility over time regarding the scope of work.
Inspire and model collaborative teamwork and Human Kindness; and Demonstrate accommodation, politeness, helpfulness, trust building, appropriate boundaries, and flexibility in customer service.
Must already be authorized to work in the US; sponsorships not available.

Responsibilities

Work closely with stakeholders and EHR team to support and maintain applications in a manner that is aligned with organizational workflows and priorities.
Problem solves, assesses processes and issues, and collaborates with clinical and management staff to develop solutions resulting in efficient and functional workflows for end users of the EHR application
Work closely with EHR team to maintain coding, compliance, and security standards
Resolve help desk tickets for clinical, billing and technology issues related to the EHR
Provide EHR training to end users
Work in collaboration with EHR team to research, evaluate and make recommendations regarding the implementation, support and optimization of EHR, PM, related software applications development, hardware and infrastructure
Ensure interdepartmental coordination of EHR, PM and associated systems on-going maintenance activities including software validation, user acceptance testing, and documentation development.
Work closely with other EHR specialists to collaborate with cross-functional teams, including clinical, technical and revenue cycle/business subject matter experts in creating and defining functional requirements and information needs for product enhancement requests and special projects
Ensure that proper configuration management, security, and change controls are implemented and tested
Performance tuning experience (MS SQL Server configuration, query optimization, hardware configuration)
Understanding of data integration issues (e.g., validation, cleaning), familiarity with complex data structures
Programming/scripting experience and knowledge of software development life cycle is preferred
Provide technical assistance and cross training to other team members
Design and implement technology best practices, guidelines, and repeatable processes
Must be able to perform duties with moderate to low supervision
Performance of other work-related duties as assigned

Benefits

Competitive pay $75,000.00 to 85,000.00 Annually (Dependent on experience, certification and shift)
Generous benefits package. For most positions, includes paid holidays, generous PTO, EAP, tuition reimbursement, retirement, insurances, FSA, and a premier wellness program
Insurance: Medical, Dental, and Vision, with low deductibles. Also, Wellness benefits program available.
HS Funded: EAP, LifeLock, Ask Charlie, Life and AD&D, LTD
Retirement 403(b) with employer match up to 6%
Additional Insurance: FSA, Voluntary Life, Sun Life Voluntary benefits, and pet insurance
Childcare
Flexible work schedule
Employee recognitions and celebrations
Warm and friendly work environment in which staff respect and learn from one another