Electronic Health Records (ERH) Manager

The University of Pikeville•Pikeville, KY

4d•Onsite

About The Position

The University of Pikeville seeks a knowledgeable and detail-oriented Electronic Health Records (EHR) Manager to oversee the administration, optimization, and compliance of the electronic health record system within the Tanner College of Dental Medicine. This position is responsible for ensuring the integrity, security, and efficient use of clinical data systems to support patient care, student education, and institutional reporting. The EHR Manager works collaboratively with clinical faculty, staff, students, and IT personnel to maintain system functionality and enhance user experience.

Requirements

Bachelor’s degree in Health Information Management, Health Informatics, Information Technology, or related field required; Master’s degree preferred.
Minimum of 3–5 years of experience managing electronic health records systems, preferably in a dental, medical, or academic healthcare setting.
Knowledge of healthcare data privacy regulations (e.g., HIPAA).
Experience with EHR systems implementation, maintenance, and training.
Strong technical, analytical, and problem-solving skills.
Excellent communication and interpersonal skills.
Knowledge of electronic health record systems and healthcare informatics principles.
Understanding of clinical workflows in a dental or healthcare setting.
Ability to analyze data and generate meaningful reports.
Strong attention to detail and commitment to data accuracy and security.
Ability to train and support diverse users, including faculty, staff, and students.
Ability to manage multiple projects and adapt to evolving technology needs.

Responsibilities

Manage and maintain the electronic health record system, including configuration, updates, and user access.
Ensure compliance with all applicable regulations and standards related to patient health information, including HIPAA.
Oversee data integrity, security protocols, and backup procedures for clinical systems.
Provide training and ongoing support to faculty, staff, and students on EHR system use and best practices.
Collaborate with Information Technology to troubleshoot system issues and implement upgrades or enhancements.
Develop and maintain documentation, policies, and procedures related to EHR use and data governance.
Monitor system performance and generate reports to support clinical operations, accreditation, and institutional decision-making.
Assist with the integration of EHR systems with other academic and clinical technologies.
Support clinical workflow optimization and identify opportunities for process improvement.
Participate in accreditation activities and audits requiring clinical data and documentation.
Maintain confidentiality and security of patient and institutional data.
Perform other duties as assigned.