Senior Electrical Solutions Engineer
About The Position
The Senior Electrical Solutions Engineer provides technical electrical knowledge and support to all Global Solutions Engineering (GSE) activities related to hyperscale clients and is responsible for developing and delivering innovative and effective solutions that meet customer needs and drive business growth. This role is a combination of technical electrical engineering and business development, specifically focused on helping close hyperscale business via data center and product knowledge, solution design, exceptional presentation skills, and knowledge of the NTT Data GDC facilities. The Senior Electrical Solutions Engineer will ensure the highest standards of technical excellence and customer satisfaction, contributing to the overall success of the organization. This role requires a technical oriented thinker with a proven understanding of electrical infrastructure and design engineering and customer requirements, who can build trust, and work collaboratively across various internal and external stakeholders.
Requirements
- Excellent problem-solving and analytical skills, with the ability to think strategically and make data-driven decisions.
- Understanding how to design and optimize virtualized environments for performance, scalability, and reliability is essential.
- Knowledge and ability to mark-up electrical and mechanical single lines, as well as floor plan layouts of equipment and systems in AutoCAD, Bluebeam or other drafting software.
- A thorough understanding of modern data center and IT client requirements and environments with a primary focus on wholesale customers and their data center requirements.
- Knowledge of software applications such as AutoCAD, CFD Modeling, Visio, Word, Excel, Power Point, Project Outlook, SharePoint and Salesforce.
- Comfortable speaking/presenting to groups of all sizes.
- Demonstrated ability to work in a team/cross-team/multi-site environment.
- Manages stress and/or fast-pace effectively.
- Excellent problem solver/creative thinker.
- Engages customers to extract critical technical and business drivers that may position client deliverables.
- Comprehensive ability to work with 3rd party contractors and vendors to aid in the design of large customer infrastructure deployment requirements.
- Ability to develop and write a bill of materials and scope of work to meet large customer infrastructure deployment requirements.
- Maintains familiarity with competitive offerings to effectively position products and solutions in a competitive environment.
- Must possess effective oral and written communications and strong analytical and problem-solving skills.
- Bachelor’s degree in electrical engineering required.
- 5-7 Years experience with the design, construction, operation, or maintenance of mission critical Data Centers.
- Previous technical pre-sales experience desired.
- Experience dealing with stakeholders to influence sales desired.
Responsibilities
- Reports to the Director of Americas Region for Global Solutions Engineering and works closely with NTT Data GDC Sales Representatives to develop a thorough understanding of hyperscale customer technical requirements particularly electrical systems.
- Consult on electrical system modelling using AmpCalc, ETAP, and other electrical design software.
- Networks with internal Sales Engineering team in analyzing RFPs, responding to RFP questions, and participating in client site visits.
- Executes the electrical solutioning of hyperscale client requirements in alignment with NTT Data GDC company goals and objectives.
- Works closely with NTT Construction and Design Management teams to detail client requirements and identify scope items and variances that impact Non-Recurring Costs (NRC) and Schedules of delivery.
- Gathers client electrical requirements and collaborates with other NTT Data GDC teams including Subject Matter Experts, Design Management, and Construction to oversee the development, design, and delivery of complex electrical solutions, ensuring they meet the highest standards of quality and performance.
- Preparation of the electrical response package for client requests and communicates solutions back to the client in a timely manner.
- Drives innovation within the Global Solutions & Sales Engineering team, staying up-to-date with the latest hyperscale industry trends and technologies.
- Works closely with the overall Global Product & Sales Strategy team and consults/assists in capacity and space planning with Space/Capacity Management teams.
- Works with the Fit-Out teams to implement electrical solutions in existing spaces.
- Demonstrates understanding of electrical data center design concepts and differentiators (liquid cooling, maintainable fault tolerant power, security redundancy, etc.).
- Supports NTT Data GDC Legal teams in contract and lease reviews, ensuring terms align with both the customer’s and NTT Data GDC requirements.
- Works closely with NTT sales representatives, product management, SMEs, design, construction, operations, legal, and customer support teams to ensure seamless integration of solutions and successful project delivery.
Benefits
- monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device
- annual bonus
- paid time-off
- medical, dental, and vision benefits
- life and supplemental insurance
- short-term and long-term disability
- flexible spending account
- 401k retirement plan
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What This Job Offers
Job Type
Full-time
Career Level
Senior
