About The Position

Micron's QRA RMA team is dedicated to ensuring the highest standards of SSD product reliability and performance. We work closely with engineering, business, and customer-facing teams to analyze returned products, resolve technical issues, and drive continuous improvement. As a Staff Electrical Engineer - SSD Failure Analysis, you will lead formal failure analysis efforts on customer-returned SSDs, identifying root causes at both the electrical and physical levels. You will manage critical RMA cases, produce detailed reports, and serve as a technical liaison to internal and external collaborators. This role is performed onsite daily in the lab.

Requirements

  • Master’s degree in Electronics, Computer, Systems Engineering, or a related field, with 3+ years of experience in product, system, validation, or quality engineering
  • Hands-on experience with electrical debugging tools (oscilloscopes, multimeters, bus analyzers) and hardware repair or rework
  • Strong expertise in electrical failure analysis down to board and component level
  • Deep understanding of signal integrity, power delivery, and component-level failure mechanisms in high-speed storage (SSD/NAND systems)
  • Ability to interpret schematics and perform board-level analysis, supported by strong analytical, problem-solving, and communication skills

Nice To Haves

  • Experience in the storage industry and customer-facing technical roles
  • Familiarity with PCIe, SATA, and bus tracing tools for system debugging
  • Strong time management and project coordination skills
  • Self-motivated and dedicated to continuous technical development
  • Comfortable leveraging AI tools to increase efficiency
  • Willingness to work flexible hours and travel as needed

Responsibilities

  • Conduct in-depth electrical diagnostics using oscilloscopes, logic analyzers, and power measurement tools to isolate component-level failures.
  • Collaborate with hardware design, firmware, and validation teams to replicate electrical anomalies and propose corrective actions for future product revisions.
  • Perform electrical and mechanical failure analysis on returned SSDs
  • Generate and communicate comprehensive FA reports to internal and external teams
  • Lead customer concerns for RMA cases, ensuring timely resolution and updates
  • Set up and manage debug systems for DOE and error replication
  • Provide technical consultation and support to customer-facing teams
  • Coach and mentor engineers early in their careers

Benefits

  • Choice of medical, dental and vision plans
  • Benefit programs that help protect your income if you are unable to work due to illness or injury
  • Paid family leave
  • Robust paid time-off program
  • Paid holidays
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