Senior eLearning Specialist

MSU Federal Credit Union • East Lansing, MI

3d • $56,000 - $95,000 • Hybrid

About The Position

The eLearning Specialist designs and delivers innovative, high-impact digital learning solutions that drive business performance and support the evolving needs of today’s workforce. This role combines instructional design expertise, digital content development, and data-driven decision-making to create engaging, accessible, and inclusive learning experiences.

In close partnership with subject matter experts (SMEs), stakeholders, and business leaders, the eLearning Specialist assesses learning needs and aligns solutions with organizational priorities. By leveraging modern design practices and emerging technologies, (including AI and learning analytics) this role ensures learning solutions are effective, scalable and efficient. The eLearning Specialist applies best practices in adult learning theory, user experience design, and digital innovation to continuously enhance the learner experience and deliver measurable impact.

Requirements

• Progressive experience in eLearning development, instructional design, or digital learning strategy, with a demonstrated track record of delivering high-impact solutions.
• Expert level proficiency in multiple eLearning authoring and multimedia tools (e.g., Articulate Storyline/Ris, Camtasia, Adobe Creative Suite), with advanced capabilities in visual, interactions, and motion design.
• Deep expertise in instructional design, adult learning theory, and performance consulting, with experience designing solutions that drive behavior change and measurable business outcomes.
• Advanced knowledge of learning technologies, including LMS platforms, SCORM/xAPI standards, and learning analytics, with experience levering data to inform strategic decisions.
• Demonstrated experience leading AI-enabled learning initiatives (e.g., generative AI, synthetic media, personalization), including expanding organization-wide adoption to address business needs and drive efficiency.
• Proven experience establishing governance, best practices, and scalable use cases for AI-enabled learning solutions, and to design and deliver learning strategies that support multiple proficiency levels (e.g., beginner, intermediate, advanced).
• Strong expertise in user experience (UX/UI), accessibility (WCAG), and inclusive design, with experience setting standards and ensuring consistency across organizational learning solutions.
• Demonstrated experience designing and delivering innovative, scalable learning programs aligned with business goals and organizational priorities.
• Demonstrated experience leading or mentoring team members, providing coaching, and contributing to the development of team capabilities.
• Demonstrated experience consulting and influencing stakeholders, with experience partnering with senior leaders to define learning strategy and drive organizational initiatives.
• Proven experience leading large-scale or organization-wide learning initiatives, including the planning, rollout, communication, and adoption strategies.

Responsibilities

• Serve as a strategic partner to business leaders and stakeholders to diagnose performance gaps, align learning objectives with real-world performance outcomes, and deliver scalable learning strategies that deliver organizational impact.
• Partner with L&D and business leadership to shape and execute organizational learning strategy, ensuring alignment with organizational priorities and future workforce needs.
• Drive the strategy and scaled adoption of AI-enabled learning across the organization, expanding use to address business needs and improve efficiency.
• Lead the design and implementation of AI-enabled learning solutions, including the development of training pathways (beginner through advanced) and the establishment of best practices and governance models.
• Lead the end-to-end design and strategic direction of performance-focused digital and blended learning solutions, aligning instructional strategies with business priorities and measurable outcomes.
• Design learning experiences that drive on-the-job application and behavior change by incorporating reinforcement strategies, performance support tools, and manager enablement.
• Develop and implement strategies that drive learner engagement, sustained adoption, and long-term effectiveness of large-scale learning programs.
• Lead the adoption, governance, and continuous improvement of enterprise standards for accessibility (WCAG), inclusive design, and learner-centered experiences across digital learning solutions.
• Design and implement multi-level evaluation strategies (e.g., Kirkpatrick Model), leveraging LMS data, xAPI insights, and learner feedback to measure effectiveness and continuously improve learning outcomes.
• Analyze learner data and platform performance to improve the user experience, increase participation, and inform strategic decision-making.
• Provide strategic direction on learning architecture, instructional design, and user experience to ensure intuitive, engaging, and performance-driven solutions.
• Lead organization-wide learning initiatives, including rollout strategy, stakeholder alignment, communication planning, and adoption measurement to ensure sustained impact.
• Integrates reinforcement strategies, performance support, and stakeholder alignment to ensure learning is applied on the job and drives measurable behavior change.
• Optimize the use of the Learning Management System (LMS) and learning technologies, contributing to governance, reporting capabilities, and system enhancements to improve scalability and user experience.
• Mentor and coach eLearning Specialists and team members, strengthening team capabilities and fostering innovation in instructional design and learning technologies.
• Serve as a thought leader in digital learning, driving innovation and influencing organizational learning direction to ensure solutions deliver measurable business impact at scale.

Benefits

• 100% Company-Paid Health, Dental, Vision, Life, and Long-Term Disability Premiums
• Up to 26 days of PTO within your first year, as well as Volunteer Time Off & 11 Paid Holidays
• 401(k) with a company match
• Tuition Reimbursement
• Up to 12 Weeks of Paid Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior