About The Position

SYSCOM is seeking a Senior EHR Application Analyst to provide advanced technical support for the implementation, optimization, and maintenance of Electronic Health Record (EHR) applications. This role serves as a subject matter expert, ensuring the effective utilization of EHR systems across the organization and supporting complex clinical and business workflows. The ideal candidate will have strong Epic HB Coding experience and possess an Epic HB Coding Certification, along with a proven track record of analyzing workflows, collaborating with stakeholders, and driving successful application enhancements and implementations.

Requirements

  • Epic HB Coding Certification (Required)
  • Minimum of 5 years of experience in Epic HB Coding software and related domains, including: Workflow analysis, Application design, Programming, Project management, EHR application support and implementation
  • Bachelor's degree required. Additional relevant experience may be substituted for education on a year-for-year basis. Completed college coursework may also be substituted on a year-for-year basis.

Nice To Haves

  • Epic Resolute HB Certification
  • Experience supporting large healthcare organizations or academic medical centers.
  • Strong analytical, problem-solving, and stakeholder management skills.

Responsibilities

  • Serve as the lead analyst and subject matter expert for assigned EHR applications.
  • Analyze business operations and collaborate with stakeholders to configure and optimize EHR functionality.
  • Perform in-depth analysis of workflows, data collection processes, reporting requirements, and technical system components.
  • Coordinate application implementation activities and ensure alignment with organizational objectives.
  • Provide oversight and guidance for application maintenance, upgrades, and enhancements.
  • Troubleshoot and resolve complex application issues.
  • Participate in the development and implementation of policies, procedures, and best practices.
  • Support decision-making related to EHR application design and functionality.
  • Collaborate with cross-functional teams to improve system performance and user experience.
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