Analyst III Epic EHR Application (Remote)
About The Position
Under little direction, the EHR Application Analyst III is responsible for planning, analyzing, designing, implementing, testing, debugging, and maintaining Epic & other Clinical applications. Builds collaborative relationships with hospital leadership, clinical department users, technology and other corporate departments to facilitate usage and acceptance of the system. This individual will be assigned to more complex build and configuration tasks and resolve advanced issues which could include unknown or undefined requirements and business objectives. May be responsible for system integrity.
Requirements
- High school diploma or equivalent high school certification or combination of education and/or experience.
- Epic Certification - Epic Systems
- Applications Development And Support (5 Years)
Nice To Haves
- Bachelor's degree
- Application Management Software
- Communication
- Cross-Departmental Collaboration
- Epic EHR
- Incident Management
- Software Configurations
Responsibilities
- Takes technical responsibility across all stages and iterations of configuration development and deployment.
- Plans and drives software configuration activities.
- Adopts and adapts appropriate software configuration methods, tools and techniques.
- Measures and monitors the application of standards for configuration design and deployment.
- Drives investigation and resolution of issues relating to applications.
- Maintains application support processes, and checks that all requests for support are dealt with according to agreed procedures.
- Uses application management software and tools to investigate issues, collect performance statistics and create reports.
- Provides authoritative advice and guidance on test planning and execution.
- Adopts and adapts appropriate testing methods, automated tools and techniques to solve problems in tools and testing approaches.
- Manages user experience evaluation of systems, products, services or devices.
- Ensures that the security, usability and accessibility requirements have been met and that required practices have been followed.
- Develops, maintains, and tests incident management procedures in agreement with service owners.
- Investigates escalated, non-routine and high-impact incidents to responsible service owners and seeks resolution.
- Facilitates recovery, following resolution of incidents.
- Ensures that resolved incidents are properly documented and closed.
Benefits
- Up to 22 days of vacation, 10 recognized holidays, and sick time.
- Competitive health insurance packages with priority appointments and lower copays/coinsurance.
- Free Metro transit U-Pass for eligible employees.
- Defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
- Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
- 4 weeks of caregiver leave to bond with your new child.
- Family care resources are also available for your continued childcare needs.
- Adult care resources.
- Covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
