Analyst I Epic EHR Application (Remote)

Washington University in St. Louis • St. Louis, MO

1d • $53,100 - $90,600 • Remote

About The Position

Under regular direction, the Analyst I EPIC EHR Application provides build support for Epic & other Clinical applications as it relates to change requests, maintenance and project business demands. Responsible for configuring, documenting, testing, modifying, supporting and maintaining software applications. Builds collaborative relationships with hospital leadership, clinical department users, Technology and other corporate departments to facilitate usage and acceptance of the system. Provides solutions or resolves end-user system issues.

Requirements

• High school diploma or equivalent high school certification or combination of education and/or experience.
• Relevant Experience (1 Year)

Nice To Haves

• Bachelor's degree
• Application Configuration
• Applications Support
• Application Testing
• Clinical Applications
• Cross-Departmental Collaboration
• End User Support
• Epic EHR
• IT Documentation
• Relationship Building
• Resolution Management

Responsibilities

• Assists in designing, verifying, documenting, amending and refactoring moderately complex software configurations for deployment.
• Applies agreed standards and tools, to achieve a well-engineered result.
• Collaborates in reviews of work with others as appropriate.
• Assists in the investigation and resolution of issues relating to applications.
• Follows agreed procedures to identify and resolve issues with applications.
• Uses application management software and tools to collect agreed performance statistics.
• Carries out agreed applications maintenance tasks.
• Assists with the design of test cases and test scripts, mapping back to pre-determined criteria, recording and reporting test outcomes.
• Applies agreed standards to specify and perform manual and automated testing.
• Assists in the evaluation of design options and prototypes to obtain user feedback on requirements of developing systems, products, services or devices.
• Checks systems, products, services or devices for adherence to applicable standards, guidelines, style guides, and legislation.
• Provides first line investigation and gathers information to enable incident resolution and allocate incidents.
• May be part of an after-hours on-call rotation.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Free Metro transit U-Pass for eligible employees.
• Defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• 4 weeks of caregiver leave to bond with your new child.
• Family care resources are also available for your continued childcare needs.
• Adult care resources.
• Covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED