Senior Education Program Coordinator

Hospital for Special Surgery • New York, NY

1d

About The Position

Hospital for Special Surgery (HSS) is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report, and a recipient of the Magnet Award for Nursing Excellence. HSS is an innovative, supportive, and inclusive environment, committed to its mission and offering abundant opportunities for growth and success. The Senior Education Program Coordinator role involves managing the administrative and operational aspects of residency and fellowship programs. Key responsibilities include leading recruitment, coordinating onboarding and offboarding, serving as a senior advisor for trainee issues, tracking trainee progress, developing program policies, managing schedules, and leading accreditation preparation. The role also involves executing academic events, coordinating academic visitors, managing program supplies and operational needs, overseeing travel logistics, and managing academic funds and budgets. This position acts as a strategic liaison to faculty, leadership, hospital administration, and external partners, representing training programs and providing guidance to junior coordinators.

Responsibilities

• Manage administrative aspects of residency and fellowship
• Lead recruitment operations, advise leadership on timelines, processes, and improvements
• Coordinate onboarding and offboarding, including orientation, credentialing, and access setup
• Serve as senior advisor and problem-solver for escalated trainee issues throughout their training
• Track trainee progress, maintain evaluations, oversee milestone completion, and prepare program reports
• Develop and maintain trainee program policies, procedures, academic calendars, and onboarding materials
• Manage vacation lists and coverage issues for trainees
• Create and maintain trainee call schedules, rotation schedules, academic calendars, and ACC coverage assignments
• Coordinate trainee schedules and assist with training program related meeting logistics
• Coordinate with service line administrative team regarding faculty schedules to maximize faculty participation in trainee program related events
• Lead accreditation preparation, maintain readiness, and partner with PDs on compliance strategy
• Prepare for ACGME reviews, internal evaluations, and site visits
• Collect scholarly activity of the trainees (and faculty when needed for ACGME related reporting), maintain required program records, and prepare evaluation and outcomes reports
• Analyze trends, prepare leadership-level reports, and support continuous improvement of trainee evaluations, case logs, and other required documents
• Facilitate and advise Clinical Competency Committee, Program Evaluation Committee Meetings processes; ensure alignment with accreditation standards
• Prepare and submit other program-specific accreditation(s) or renewals as needed
• Lead execution of academic events and manage high-profile or external engagements, including Grand Rounds, Journal Club, Distinguished Guest Lectures, alumni gatherings, orientations, welcome receptions, and graduation events
• Coordinate academic visitors, including identifying a host, ensuring necessary clearance process, creating and coordinating visit itineraries, and providing clear and consistent communication with visitors and hosting physicians
• Manage supplies, workspace needs, and daily operational requirements relevant to the training programs
• Oversee professional travel logistics and reconciliation for fellows, including flights, accommodations, itineraries, etc.
• Submit and track reimbursements for trainees and program-related expenses
• Manage academic funds, grants, and service accounts, monitor budgets and forecasts that support residency and fellowship programs, in collaboration with program leadership
• Develop complex reports, leadership briefings, and program documentation related to the training programs as needed
• Act as a strategic liaison to faculty, leadership, hospital administration, and partners with fellows, faculty, hospital administration, and external partners
• Represent the training programs at internal events and support outreach to partner institutions and academic collaborators
• Coordinate and facilitate communication between trainees, mentors, and partner organizations
• Provide guidance and informal mentorship to junior coordinators

Benefits

• Additional benefits consistent with the role
• Opportunities for growth and success

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees