Senior Editorial Writer & Content Strategist

ModSquad•TX Remote, TX

5d•Remote

About The Position

ModSquad is seeking a Senior Editorial Writer & Content Strategist with a journalistic perspective to join their Marketing team. This role is part of a brand-led marketing strategy where the individual will identify stories, structure competitive positioning, and shape authoritative content for publication on behalf of the company's executive leadership. This is not a typical content marketing role focused on CMS feeding or keyword optimization. Instead, it requires a writer and editor capable of interviewing executives, uncovering compelling narratives within client work, and crafting pieces that resonate with professionals in CX, Trust & Safety, and digital operations. The position is within the Content & Creative Production function, reporting to the Head of Brand. Collaboration will be with the VP of Marketing, Account Management, Sales, and internal subject matter experts. The role also involves providing editorial direction to a junior writer. Ideal candidates will have experience in trade publications, writing editorial for B2B brands with a distinct point of view, or ghostwriting executive bylines that avoid sounding like press releases.

Requirements

6–8 years of professional writing experience, with a meaningful portion in journalism, editorial, or trade publishing
Demonstrable experience in executive ghostwriting, with samples you can speak to
Background covering or writing for audiences in one or more of: customer experience, enterprise SaaS, trust & safety, BPO/outsourcing, or digital operations
Familiar with how trade publications work, including sponsored content, co-authorship, and pitching editorial angles
Comfortable in plain text workflows, Markdown, and GitHub
Story Sense: Ability to extract a story from a conversation and identify valuable discussion times
Argument Construction: Ability to build a coherent, logical argument from ideas or a rough brief
Craft: Knowledge of sentence diagramming, the Paramedic Method from Revising Prose, or familiarity with Several Short Sentences About Writing and its application
Editorial Judgment: Ability to operate with judgment, push back when a brief lacks a story, and not just execute
Self-Direction: Ability to be fast, self-directed, and set production pace without heavy oversight
Standards: Allergic to AI-generated content and proactive in improving job descriptions
Portfolio of writing samples
Comprehensive and grammatically correct responses to application questions

Nice To Haves

Cover letter strongly encouraged

Responsibilities

Ghostwrite executive articles for distribution across owned, social, and external channels
Develop sponsored editorial and co-authored pieces for targeted trade publishers
Source and shape client and partner stories, both anonymized and attributed, that read as authentic rather than templated
Conduct interviews with internal SMEs, clients, and partners to extract story angles and unique perspectives
Support live programming, including office hours, podcast appearances, and recurring conversations with senior ModSquad voices
Shape and maintain an editorial cadence across pillars: customer support, trust & safety, content moderation, AI/automation, business systems, and security
Monitor the competitive and trade publishing landscape and identify the gaps our voice can fill
Provide editorial direction to a junior writer; review drafts for structure, clarity, and consistent point of view
Partner with the VP of Marketing to align editorial output with partner co-marketing needs
Partner with Account Management and Sales to identify client stories worth telling
Build a repeatable process for sourcing, developing, and clearing client stories