Senior eCommerce Business Manager

Gerber Childrenswear•Greenville, SC

1d•Hybrid

About The Position

The Senior Amazon Business Manager is responsible for leading the day-to-day commercial management and execution of the Amazon business to achieve revenue, profitability, and market share objectives. This role develops and executes channel growth strategies, manages retailer relationships, oversees promotional and advertising initiatives, and drives cross-functional collaboration across key business functions. Success in this position is measured by sustained business growth, strong retailer performance, effective execution of strategic initiatives, and development of high-performing team members. The role supports the Director of Ecommerce by translating strategic priorities into actionable plans and driving cross-functional execution to achieve growth and profitability objectives. This is a full time, hybrid role with our office being in Greenville, SC. This position does require 3 days in office and 2 days that can be completed remotely from home.

Requirements

Bachelor’s degree in Business, Marketing, Finance, Supply Chain, eCommerce, or a related field required; MBA or advanced degree preferred
8+ years of experience in eCommerce, sales, account management, digital commerce, or a related field
5+ years of experience managing Amazon Vendor Central businesses and driving revenue growth
Experience leading promotional planning, retail negotiations, and cross-functional business initiatives
Advanced proficiency in Microsoft Excel and PowerPoint
Extensive experience with Amazon Vendor Central, Amazon Retail Analytics, and eCommerce performance reporting tools
Strong analytical skills with the ability to interpret data, monitor KPIs, and identify growth opportunities
Strategic thinker with strong business acumen and financial analysis capabilities
Proven leadership skills with experience managing teams and influencing cross-functional stakeholders
Strong communication, negotiation, and relationship-building skills
Ability to manage multiple priorities and drive results in a fast-paced environment
Skilled at translating complex data into actionable business recommendations and growth strategies
Self-directed and capable of leading large, complex business initiatives with minimal supervision

Nice To Haves

MBA or advanced degree preferred
Consumer products, apparel, or CPG industry experience preferred
Experience with business intelligence and reporting platforms such as Power BI or Tableau preferred
Familiarity with product information management systems and retail media platforms is a plus

Responsibilities

Lead the day-to-day commercial management of the Amazon business, executing strategies that support revenue, profitability, market share, and company growth objectives.
Develop and execute Amazon annual business plans, including growth priorities, assortment opportunities, promotional strategy, advertising priorities, and key performance targets.
Manage Amazon retailer relationships, serving as the primary day-to-day commercial contact for planning discussions, business reviews, escalations, and growth opportunities.
Lead annual planning processes, quarterly business reviews, and strategic retailer discussions to align growth initiatives, performance objectives, and business priorities.
Own promotional and advertising strategy alignment, partnering with internal teams and external agency partners to ensure media and deal activity supports business objectives.
Evaluate promotional and advertising performance and recommend investment, optimization, and growth opportunities to improve business results.
Provide strategic direction for digital shelf performance, including content, merchandising, A+ Content, Brand Store, and conversion optimization initiatives to improve discoverability and conversion.
Partner cross-functionally with Operations, Supply Chain, Finance, Marketing, Compliance, Analytics, and S&OP to execute Amazon initiatives and influence alignment against business priorities.
Lead, coach, and develop ecommerce team members by setting priorities, establishing performance expectations, providing regular feedback, and fostering a culture of accountability, collaboration, and continuous improvement.
Analyze Amazon business performance, including sales trends, profitability, traffic, conversion, category performance, competitive activity, and promotional effectiveness to identify risks and opportunities.
Prepare business reviews, executive updates, and strategic recommendations to communicate performance, risks, opportunities, and action plans.
Support broader ecommerce and company growth initiatives as assigned by the Director of Ecommerce.