Senior ECM Engineer

Royal Bank of CanadaToronto, ON
Onsite

About The Position

A Senior Developer responsible for the Enterprise Content Management Platform is responsible for designing, developing, and maintaining mission-critical content management systems built on IBM FileNet and Tungsten KOFAX. The group is continuously working to improve our Agile, Engineering, and DevOps practices, and this role will be expected to actively participate in these efforts. This role will contribute towards implementation of AI-driven software development lifecycle and the opportunity to work on enterprise-scale automation and AI integration initiatives, establishing best practices, and advance the technical maturity of our engineering organization.

Requirements

  • 5+ years of hands-on experience with IBM FileNet, Tungsten Kofax, Java/C# or similar OO languages and React, Angular, or equivalent web frameworks and SQL.
  • 5+ years of experience in designing and implementing enterprise application integration, microservices architecture, and API-driven solutions.
  • Proficiency in FileNet, Kofax, and Content viewer development tools: Administrator, Configuration Manager, Designer, and custom code development using FileNet APIs (C#/Java).
  • Strong understanding of document lifecycle management, records management, information governance, retention policies, and compliance frameworks (SOX, GDPR, HIPAA).
  • Experience in configuring, tuning, and maintaining FileNet infrastructure, including object stores, workflow engines, and security models.
  • Experience in designing data retention policies and automated destruction workflows compliant with regulatory frameworks (SOX, GDPR, HIPAA, FINRA).
  • Proficiency in RBAC, ABAC, and access control models with ability to design fine-grained access policies for enterprise content.
  • Excellent ability to translate complex technical challenges into business language; comfortable presenting technical roadmaps and migration strategies to senior management.

Nice To Haves

  • IBM FileNet Certification: IBM Certified Associate Developer - FileNet or IBM Certified Solutions Architect - FileNet.
  • Kofax TotalAgility (KTA) Certifications: Administrator, Transformation Professional Developer, or Workflow Professional Developer.
  • Familiarity with AI governance frameworks.
  • Experience designing and implementing cloud-based architecture using Azure, AWS, or GCP.
  • Experience with Docker and Kubernetes containerization.

Responsibilities

  • Design, development, performance tuning, monitoring, and deployment of ECM content management platform, workflows and integrations.
  • Design and build RESTful APIs and integration services that expose ECM capabilities to business applications, enabling seamless content retrieval, workflow orchestration, and document lifecycle management.
  • Leverage Gen-AI capabilities to adopt and follow Gen AI software development cycle.
  • Optimize content repository performance, manage document lifecycles, and ensure compliance with retention policies and governance frameworks.
  • Provides programming expertise and enterprise architecture skills within the ECM domain, serving as a senior technical authority on the platform team.
  • Contribute to technical design reviews, conduct code reviews, and mentor engineering team members on ECM best practices, API design, and integration patterns.

Benefits

  • bonuses
  • flexible benefits
  • competitive compensation
  • commissions
  • stock where applicable
  • Leaders who support your development through coaching and managing opportunities.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • A world-class training program in financial services.
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