Senior Driver Dispatcher
Schneider National•Burlington, NJ
•$58,000 - $63,000
About The Position
Cowan is seeking a Senior Driver Dispatcher in Burlington to oversee company truck drivers and ensure customer freight is successfully delivered. The role serves as the primary point of contact for drivers and customers and makes decisions regarding freight planning, service recovery, and driver utilization.
Requirements
- At least 2 years of relevant work experience, including 6 months of driver management experience.
- Knowledge of Microsoft Office Suite.
- Knowledge of DOT regulations.
- Excellent written and verbal communication skills.
- Excellent customer service skills.
- Strong problem-solving skills.
- Strong leadership skills.
Responsibilities
- Assign loads to drivers to meet service commitments and optimize equipment utilization.
- Coach drivers and make recommendations regarding performance.
- Communicate policy and schedule changes to drivers.
- Mentor drivers in productivity, customer service, and attendance.
- Assist with driver payroll.
- Ensure drivers remain in compliance with DOT requirements and regulations.
- Address customer needs and concerns as they arise.
- Ensure proper customer documentation is received.
- Build and execute daily freight delivery plans.
- Collaborate with other frontline managers.
Benefits
- Medical, dental, and vision insurance.
- 401(k) savings plan with company match.
- Company-paid life insurance.
- Short- and long-term disability.
- Paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
