Senior Domain Architect (Data Management)
About The Position
The Senior Domain Architect, Data Management, is a technical advisor in Workiva’s Data Management Practice. The role supports customers and partners through onboarding, implementation, and adoption of Workiva solutions, applying expertise in data management, integration, and automation to help deliver long-term value. The Architect bridges Sales, Engineering, and Customer & Partner Experience teams and helps organizations use the Workiva platform effectively while aligning solutions with broader technology environments. The Architect works directly with customers and partners, including executive stakeholders, to design and deliver scalable data management solutions. The role builds relationships, shares best practices, and guides adoption to support reliable and efficient outcomes and long-term customer success. The position includes 15% travel for internal meetings. Employees may work from an office or remotely from any location within their country of employment; reliable internet access is required when working remotely outside a Workiva office. Workiva employees must complete comprehensive security and privacy training tailored to their roles.
Requirements
- Bachelor’s degree in a technical field, preferably Computer Science, Computer Engineering, Information Technology, or a similar field.
- At least 6 years of related career experience in customer-facing roles, preferably Technical Customer Success, Solution Architecture, or Consulting.
- Strong problem-solving and technical diagnostic skills.
- Ability to manage priorities independently with a data-driven and detail-oriented approach.
- Excellent written and verbal communication skills, including executive-level presentations.
- Ability to build credibility, influence stakeholders, and drive cross-functional alignment.
- Demonstrated commitment to customer success and long-term value creation.
Nice To Haves
- Experience designing or advising on agentic workflows and human-in-the-loop controls, ideally in regulated or audit-sensitive environments.
- Familiarity with Model Context Protocol (MCP) for connecting AI agents to enterprise tools and data.
- Experience with Python for scripting and automation.
- Experience integrating or managing SaaS applications and enterprise systems, particularly in Accounting, Finance, Audit, Risk & Compliance, or Sustainability.
- Expertise working with complex, regulated data structures and translating regulatory requirements into scalable, software-driven workflows.
- Experience integrating with or managing ERP systems such as Oracle, Workday, SAP, or Sage; EPM systems such as Oracle, Planful, or Anaplan; and enterprise data or analytics platforms such as Snowflake or Power BI.
- Foundational knowledge of cloud platforms and modern data architectures such as Snowflake, Databricks, BigQuery, Redshift, or Azure Synapse.
- Experience with integration technologies such as Informatica, SSIS, Boomi, MuleSoft, or Workato.
- Strong understanding of REST and SOAP APIs, JSON/XML formats, and hands-on API execution through scripting.
- Solid knowledge of data engineering, data warehousing, ETL processes, and SQL query development.
Responsibilities
- Collaborate with customers to understand business needs, data requirements, and desired outcomes with Workiva solutions.
- Partner with the pre-sales team to support the transition from sales to implementation services and beyond.
- Work with Solution Architects and Customer Success teams to provide a cohesive customer experience during onboarding and implementation.
- Analyze customer needs and recommend appropriate use of Workiva's Data Management Suite to deliver accurate, efficient, and scalable solutions.
- Work with consulting project delivery stakeholders to define tasks, contribute to project plans, and monitor progress.
- Review and establish data integration workflows between customer systems and the Workiva platform.
- Review and develop data queries and reporting solutions that meet customer analytical and reporting requirements, and mentor stakeholders on leading practices.
- Conduct knowledge-sharing sessions with customer and partner application owners to enable self-sufficiency and ongoing success.
- Review and create documentation for deployed customer and partner solutions, configurations, and best practices.
- Gather feedback from customer and partner interactions and share insights with Product Development and Product Management.
- Foster product adoption, customer and partner satisfaction, and overall customer health.
- Collaborate with Customer Success and Partner Experience teams to define expected outcomes and demonstrate realized value.
- Document data management features and functionality for internal and external reference.
- Monitor customer and partner environments and stay informed about the Workiva product roadmap to provide support and guidance.
Benefits
- Discretionary bonus typically paid annually.
- Restricted Stock Units granted at time of hire.
- 401(k) match and comprehensive employee benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
